Order took over ten days still waiting for delivery
Web Team
Cooksmill
11 days ago
We are sorry for the delay with your order. On investigation, an IT error meant your order wasn't released by the system for picking. We sincerely apologise for the error. If you choose to use us again, please call us and we will expedite your order.
A good product, shipped reasonably quickly and then let down by the fact that they use the World's wosrt courier service, if you can call them that!
Had I known Cooksmill used DPD I would have...
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Web Team
Cooksmill
12 days ago
We’re pleased that you were happy with the product itself and the speed of dispatch, but we completely understand how disappointing it is when the courier service doesn’t meet expectations.
We use several couriers depending on the location and the size of the parcel. If you would like to order with us again please call us on 01618864989 and we will ensure your order goes out with a different courier.
Product reviews
Web Team
Cooksmill
12 days ago
We’re pleased that you were happy with the product itself and the speed of dispatch, but we completely understand how disappointing it is when the courier service doesn’t meet expectations.
We use several couriers depending on the location and the size of the parcel. If you would like to order with us again please call us on 01618864989, and we will ensure your order goes out with a different courier.
Date of purchase: 15/04/2026
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Syeda Jannat
Feefo Verified
13 days ago
What Syeda Jannat said about Cooksmill:
Thank you
Web Team
Cooksmill
12 days ago
Thank you Syeda for your review and your order.
Product reviews
Web Team
Cooksmill
12 days ago
Thank you for your review of the Optima scouring pads.
Web Team
Cooksmill
12 days ago
Thank you for your review of the Optima steel scourers.
Web Team
Cooksmill
12 days ago
Thank you for your review of the Optima lightweight cloth rolls.
Web Team
Cooksmill
12 days ago
Thank you for your review of the Optima all purpose cloth rolls.
Date of purchase: 14/04/2026
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Trusted Customer
Feefo Verified
14 days ago
Excellent service. Delivered quickly and at the time indicated
We can only find a message from you saying that you are returning your order. You can return items up to 28 days after delivery, and we will issue a refund. If you have a question, please email us on info@cooksmill.co.uk
Product reviews
Web Team
Cooksmill
14 days ago
The dimensions of the pan are included in the product title, in the description, and in the tech panel information. The title also includes the product codes of the chafing dishes the pan is designed for. We can only find a message from you saying that you are returning your order. You can return items up to 28 days after delivery, and we will issue a refund. If you have a question, please email us on info@cooksmill.co.uk
Date of purchase: 13/04/2026
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Phae
Feefo Verified
15 days ago
What Phae said about Cooksmill:
Service has always been good and reliable
Web Team
Cooksmill
14 days ago
Thank you for your review and your order.
Product reviews
Web Team
Cooksmill
14 days ago
Thank you for your review of the Vegware biodegradable cups for cold drinks.
Web Team
Cooksmill
14 days ago
Thank you for your review of the Cooksmill round deli bowls.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.