Cooksmill Reviews

Thank you Antonietta for your review and your order.

We have received the damaged item and your full refund has now been processed. We’re sorry to hear that you felt the refund took longer than expected. However, due to the value of the item, we needed to carry out a brief investigation into the damage so we could address the matter appropriately with our suppliers.

We are sorry to hear you are not happy with the product you ordered. We have reached out to you to try to resolve this. Please check your emails and respond at your earliest convenience so we can resolve this matter promptly.

Thank you Patricia for your review and your order.

Thank you Simon for your review and your order.

Thank you Ron for your review and your order.

Thank you Steve for your review and your order.

We have reached out to you multiple times regarding the incorrect items. As the dough trays are large, we would prefer to arrange a collection rather than issuing a returns label, which would require you to take the items to a drop-off location. Kindly review our previous emails and respond at your earliest convenience so we can resolve this matter promptly.

Thank you Russel for your review and your order.

Thank you for your review and your order.