Hi George. Thank you for taking the time to offer feedback. This was a case of regional variation of stock, as our distribution in your area didn’t have the exact products ordered and the alternative available was a premium product. We're sorry to hear we haven't met your expectations on this occasion, but we are glad the processing salesperson was helpful. If you have any further enquiries, please contact our Commercial Manager Conor Foley at cfoley@condell-ltd.com. Kind regards.