How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Compass Reviews | Customer Service Reviews for https://www.feefo.com/reviews/compass | Feefo

214 out of 1,682 reviews

Time:

Past year

Rating:

5 Stars

Trusted Customer

1 day ago

Date of purchase: 20/06/2025

Caravan insurance at its best

Very easy to complete the application and the impressive detail for what you get is very good.

See full customer review

Trusted Customer

London

5 days ago

Date of purchase: 14/06/2025

What Trusted Customer said about Compass:

Great service

Very fast and straightforward to do person on phone was very polite went through everything payment quick and easy would recommend

Jenna

Compass

4 days ago

thank you for taking the time to leave us with a 5* review! We are extremely pleased your experience with ourselves was straightforward. We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Robert Feal-Martinez

Rosneath Castle Park, Argyll & Bute

6 days ago

Date of purchase: 17/06/2025

What Robert Feal-Martinez said about Compass:

Outstanding Value

My Park Home wasn't on their list so I contacted Compass and once I had told them they had it included. Then I got a quote and it was outstanding and over £100 cheaper than my renewal from my...

Read all

Jenna

Compass

5 days ago

Thank you for taking the time to leave us with a 5* review! We are extremely happy to hear you have had a good experience with ourselves and you find the policy is outstanding value! Thank you ever so much for spreading the word. We have a refer a friend scheme in place so please remember to inform the referees of your active policy number and you shall receive a £20.00 M&S voucher! We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

12 days ago

Date of purchase: 10/06/2025

Good service & prompt reply

Very good service. Employees were professional & helpful.

Jenna

Compass

6 days ago

Thank you for taking the time to leave us with a 5* review! We are extremely pleased you found our Customer service team professional and helpful. We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

16 days ago

Date of purchase: 11/06/2025

Caravan insurance

Jenna

Compass

6 days ago

Thank you for taking the time to leave us with a 5* review! We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

17 days ago

Date of purchase: 11/06/2025

Happy first time customer

Everything was really easy on the web site, from the initial quote through to final payment. On the one occasion I needed to call Customer Service the phone was answered quickly and my questions were...

Read all

Jenna

Compass

6 days ago

Thank you for taking the time to leave us with a 5* review! We are really pleased you found our website easy to navigate and that our customer service team were able to help answer your questions efficiently. We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

18 days ago

Date of purchase: 01/06/2025

Trusted and reliable

Trusted and reliable good comunications

Jenna

Compass

6 days ago

Thank you for taking the time to leave us with a 5* review! We are really happy to hear you find our services reliable. We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

Southampton

19 days ago

Date of purchase: 31/05/2025

What Trusted Customer said about Compass:

Mr Sp

Very easy and helpful staff member that I dealt with

Jenna

Compass

6 days ago

Thank you for taking the time to leave us with a 5* review. We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

19 days ago

Date of purchase: 01/06/2025

Needed insurance and Compas wasn’t the cheapest but reliable.

Some staff were better than others , but the one we agreed to reinsure our caravan with , we couldn’t fault them . Very patient and respectful hence the reason why we continue to use Compass

Jenna

Compass

6 days ago

Thank you for taking the time to leave us with a 5* review! W e are very happy to hear you find our services to be reliable. We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

21 days ago

Date of purchase: 01/06/2025

Policy renewal

It was very pleased with the service especially as I could easily discuss the policy over the phone. So good to have that option.

Jenna

Compass

20 days ago

Thank you for taking the time to leave us with a 5* review! We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Not received a review invite?

About Compass

Specialist insurance providers to the holiday and residential home parks industry, providing tailored solutions for parks and their holiday and residential home owners.

Read all

0344 274 0277

7 Pullman Court, Great Western Road,, Gloucester, Gloucestershire, GL1 3ND, United Kingdom