How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Colin M Smith Reviews | Customer Service Reviews for https://www.feefo.com/reviews/colin-m-smith | Feefo

Trusted Customer

Feefo Verified

2 years ago

Bloomberg condenser tumble dryer

I collected the dryer, which i was happy to do as it was in stock. It was not delivered.

Date of purchase: 25/10/2023

1

AL

Alan

Feefo Verified

Forfar

2 years ago

What Alan said about Colin M Smith:

Great service with a great team.

Perfect in every way. Pat was very thorough explaining all the details and spec of my purchase and Johny gave me a deal that I couldn’t say no to. I wouldn’t go anywhere else.

Product reviews

Date of purchase: 20/10/2023

0

Trusted Customer

Feefo Verified

2 years ago

Product reviews

Date of purchase: 05/10/2023

0

KP

KEITH PARSONSON

Feefo Verified

Brechin

2 years ago

What KEITH PARSONSON said about Colin M Smith:

Never go anywhere else

Good advice in the shop, as always. Excellent on time delivery and set up and removal of old set. Great service as always

Date of purchase: 10/10/2023

0

EV

Evan

Feefo Verified

Arbroath

2 years ago

What Evan said about Colin M Smith:

They are excellent. It is great to be able to visit the showroom and have the product delivered within 48 hours. Very friendly and knowledgeable staff, who take an interest in their customers. It is...

Colin M Smith

2 years ago

Hello Caroline, Thank you for your feedback. We apologise that the service was not up to the standard expected. Pleased to hear the cooker is working well, and we hope to be of service to you again in the future. Jonathen

Product reviews

Date of purchase: 07/10/2023

0

RU

Russell

Feefo Verified

Kirriemuir

2 years ago

Product reviews

Date of purchase: 07/10/2023

0

Trusted Customer

Feefo Verified

2 years ago

Product reviews

Date of purchase: 03/10/2023

0

Trusted Customer

Feefo Verified

2 years ago

Unusual purchase

Excel;lent at time of purchase and follow up

Date of purchase: 03/10/2023

0

Trusted Customer

Feefo Verified

2 years ago

Satisfied with service

Because of my husbands poor health so the staff sent an email with photos and dimentions of the fridge freezers. I measured them to fit the space we had. Job done.😊

Product reviews

Date of purchase: 29/09/2023

0

Colin M Smith Reviews

Panasonic SCHTB900EBK 505W 3.1ch SoundbarView product website

Fridgemaster MTL55242E 55cm Tall Larder Fridge - WhiteView product websitePlenty of room

Iceking RZ109WL 48cm Under Counter FreezerView product websiteNice small freezer

Blomberg LDF42240W Full Size Dishwasher - White - 14 Place SettingsView product websiteThe glasses tray layout is not very good - there seems to be less usable space, particularly for large mugs than in its predecessor. The glasses tray runners seem very flimsy - you feel that the...Read more

Smeg TR93BL 90cm Victoria Dual Fuel Range Cooker BlackView product websiteAn attractive stove which is easy to use. The 6 rings are very practical and the special wok ring is very useful.

Panasonic TX24G310B 24 inch HD LCD TV (Non Smart)View product website

Tefal FV5842 Ultraglide Plus Steam IronView product website

Beko CCFM4582S 54cm 50/50 Frost Free Fridge Freezer - SilverView product websiteThe staff are always very helpful.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?