Ordering process is pretty straight forward as website offers plenty of information. After completing the order you get a tracking number which is super handy so you can check where your parcel is....
Thank you for sending your feedback through to us, we're very sorry to hear that you've had an issue with your earrings and we're glad we could get your earrings swapped over for you as quickly as possible.
Product reviews
Clogau Customer Services
Clogau
11 months ago
We're so sorry to hear that you had an issue with a missing stone in your earrings. We would like to assure you that there have been no changes in the processes of creating these earrings within this timescale so it is extremely unusual that you have seen a difference in your two pairs. If you are unhappy in any way we would always encourage you to contact us at sales@clogau.co.uk and we can certainly take a look into this further for you.
We look forward to hearing from you soon.
Excellent! Firstly, ordered a ring gauge via Clogau, which was received promptly. Having measured my finger with the gauge I then ordered the ring. Ordering procedure was simple and I was amazed...
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.