How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Clogau Reviews | Customer Service Reviews for https://www.feefo.com/reviews/clogau | Feefo

Displaying all 27,941 reviews

Trusted Customer

8 years ago

Excellent service

Bought on-line, delivery was with me very next day even though it had said up to 5 days.

Product reviews

Date of purchase: 30/08/2017

Trusted Customer

8 years ago

The next day delivery didn’t arrive the next the day

Clogau

8 years ago

Many thanks for offering feedback via feefo. It is much appreciated.

Customer Service is extremely important to us and we would like to offer you an explanation.

We can see that your order was placed via our website at 21.59pm on the evening of 30/08/17. The order was dispatched immediately at the start of business on the morning of 31/08/17 by Fedex courier and delivered on the next available working day.

Orders placed before 4.00pm are dispatched the same day. Orders placed after 4.00pm are dispatched the following working day.

Our delivery times are shown below and full information can be seen in the attached link:

https://www.clogau.co.uk/dispatch.aspx

If we can answer any questions for you, please do not hesitate to contact us.

Product reviews

Date of purchase: 30/08/2017

Trusted Customer

Cardiff

8 years ago

What Trusted Customer said about Clogau:

Brilliant

Excellent service as always

Product reviews

Date of purchase: 01/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Clogau:

5⭐️ Treatment.

Customer service at it’s best. Another wonderful shopping experience.

Product reviews

Date of purchase: 02/09/2017

Trusted Customer

Merseyside

8 years ago

What Trusted Customer said about Clogau:

Clogau Outlet Cheshire Oaks

They were pleasant and welcoming, well presented, visibly there is very good staff raport and this makes you feel welcome. Its a fact that many shops have rotating and seasonal staff and as a...

Product reviews

Date of purchase: 29/08/2017

Trusted Customer

8 years ago

What Trusted Customer said about Clogau:

Exellent

Had to return a faulty ring. I decided to upgrade to a more expensive ring. They got one from another store and posted it.

Date of purchase: 02/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Clogau:

Service was superb

After checking to see if my item was available it was reserved for my collection the next day,all the staff l dealt were polite and courteous.

Product reviews

Date of purchase: 04/09/2017

Trusted Customer

8 years ago

Fast delivery, item was exactly as stated. Beautifully packaged. Would definitely buy from Clogau again

Product reviews

Date of purchase: 05/09/2017

Trusted Customer

8 years ago

Excellent

Couldnt fault anything, bracelet and earings were lovely, delivered before time, Cant fault a thing

Product reviews

Date of purchase: 05/09/2017

Trusted Customer

Worksop

8 years ago

What Trusted Customer said about Clogau:

Wedding anniversary exceeded expectations

My wife was highly delighted with her necklace.

Product reviews

Date of purchase: 05/09/2017

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Clogau Reviews

Clogau Eternity White Topaz BraceletMore reviews of this product (8)View product websiteBought for my granddaughter's christening, it was exactly what i wanted for her.

Cariad® Silver Heart PendantMore reviews of this product (143)View product website

Clogau Eternity White Topaz BraceletMore reviews of this product (8)View product websiteBeautiful bracelet, so pretty and delicate

Clogau Clogau Celebration EarringsMore reviews of this product (4)View product websiteThe perfect piece to mark a special celebration.

Small Fairy LocketMore reviews of this product (108)View product websiteTypically Clogau tastefull and original. Its well made and has a much longer and stronger chain than usually comes with a pendant. The pendant opens and inside has a fairy made of that amazing colour...Read more

Awelon Cuff BangleMore reviews of this product (31)View product websiteThe item is far more beautiful than l expected,could not be more pleased with it.

Clogau Awelon RingMore reviews of this product (39)View product website

Clogau Clogau Cariad Beaded BraceletMore reviews of this product (76)View product websiteLove it, havnt taken it off since having it

Tree of Life® Silver Heart Stud EarringsMore reviews of this product (69)View product websiteloved the earings, just the right size as I dont like large earings

Tree of Life® Caged Pearl PendantMore reviews of this product (54)View product websiteMy wife was highly delighted with her necklace.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?