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Clogau Reviews

https://www.clogau.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

2,669

215

41

11

49

2,985

ratings over the past year

Displaying all 26,347 reviews
MG
Mr Geoffrey
West Sussex
7 years ago
Date of purchase: 06/02/2018
What Mr Geoffrey said about Clogau:
Great product, great Customer Service
I paid for next delivery and that did not occur and they reimbursed the delivery costs without hesitation. The most important thing was the quality of the good and that means happy life, happy Wife!
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MF
Mr leslie francis
7 years ago
Date of purchase: 30/01/2018
What Mr leslie francis said about Clogau:
present for wife and she loves it well done
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MM
Mr. Mark Mitchell
Walsall
7 years ago
Date of purchase: 06/02/2018
What Mr. Mark Mitchell said about Clogau:
Both members of staff I spoke to were very friendly & helpful
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MW
Mr Vincent Williams
7 years ago
Date of purchase: 30/01/2018
What Mr Vincent Williams said about Clogau:
Could be better
Because what I ordered was for Valentine’s Day and was due on 13th but after I had placed the order a few days later I was told it would not get delivered until 20th feb you did give me to option to...

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Clogau
Clogau
7 years ago
Hello Mr Williams,

Thank you for contacting us. We are extremely sorry to hear this.Due to unprecedented demand, unfortunately there was regrettably a delay with the delivery of your A Dog Lover's Dream Milestones® bead charm, along with other items in the same order. 

Your order will now be dispatched on February 20th by free next working-day delivery.

We sincerely apologise for any inconvenience and upset that this may have caused and if we can assist further, please do not hesitate to contact us.

Please be assured of our best intentions at all times. With kind regards,
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MV
Mr andrew viggers
Caerphilly
7 years ago
Date of purchase: 29/01/2018
What Mr andrew viggers said about Clogau:
Second rate service
Provide goods for the delivery date that was advertised not yet received by my self but the told it will be eight days late shoddy service
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Clogau
Clogau
7 years ago
Hello Mr Viggers,

Thank you for contacting us. We are extremely sorry to hear this.Due to the unprecedented demand for this charm, unfortunately as you are now aware, there is regrettably a delay with the delivery of your A Dog Lover's Dream Milestones® bead charm.

Your order will now be dispatched on February 20th by free next working-day delivery.

We sincerely apologise for any inconvenience and upset that this may have caused and if we can assist further, please do not hesitate to contact us.

It is never our intention to upset our customer’s in any way and please accept our sincere apologies. 

With kind regards,
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MF
Mrs Margaret Fleming
7 years ago
Date of purchase: 02/02/2018
What Mrs Margaret Fleming said about Clogau:
I loved the ring which was for my Birthday from my husband
Fantastic Looking forward for November will be ordering more for my Golden Wedding
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MS
Mrs Joan Solbe
7 years ago
Date of purchase: 30/01/2018
What Mrs Joan Solbe said about Clogau:
Lovely product
Quick service. Lovely product.
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Trusted Customer
7 years ago
Date of purchase: 06/02/2018
Beautifully crafted
Arrived in a couple of days. Love the ring.
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1
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Trusted Customer
7 years ago
Date of purchase: 05/02/2018
Cufflinks
Fast and efficient- item was as described and good quality
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MB
Mr Robert Billington
7 years ago
Date of purchase: 01/02/2018
What Mr Robert Billington said about Clogau:
Poor service
They should deliver items promised on time Valentine's gifts delivered a week late is unacceptable
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Clogau
Clogau
7 years ago
Hello Mr Billington

Thank you for contacting us. 

Customer feedback is extremely important to us and we thank you for taking the time to contact us and allowing us to respond.Due to unprecedented demand, unfortunately there has regrettably been a delay with the delivery of A Dog Lover's Dream Milestones® bead charm

These will now be despatched on February 20th by free next working-day delivery.Alternatively, if you wish to cancel your order, then we will refund you accordingly.

We sincerely apologise for any inconvenience this may cause and if we can assist further, please do not hesitate to contact us.

Please be assured of our best intentions at all times and we look forward to seeing you again soon.

With kind regards,
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About Clogau
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
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44
5 Kinmel Park, Abergele Road, Rhyl, Denbighshire, LL18 5TX, United Kingdom
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About Clogau
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.