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Clogau Reviews

https://www.clogau.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

2,669

215

40

10

49

2,983

ratings over the past year

26,340 out of 26,339 reviews
MG
Mr Fred Gibbs
7 years ago
Date of purchase: 06/02/2018
What Mr Fred Gibbs said about Clogau:
Excellent communication and service
Excellent communications.items purchased arrived in USA within 7 days of purchase. I was very pleased
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MH
Mrs Pamela Haddock
7 years ago
Date of purchase: 06/02/2018
What Mrs Pamela Haddock said about Clogau:
The whole buying process was simple and swift.
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ML
Mr David Lewin
7 years ago
Date of purchase: 25/01/2018
What Mr David Lewin said about Clogau:
Disappointing
I ordered this item on the day it was released as it was advertised as a valentines gift. The advert also mentioned personalisation but that was not offered during the order process. Subsequently I...

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Clogau
Clogau
7 years ago
Dear Mr Lewin,

Thank you for your feedback. 

We are very sorry to hear this.Customer feedback is extremely important to us and we thank you for taking the time to contact us and allowing us the opportunity to respond.

Due to unprecedented demand, unfortunately there has regrettably been a delay with the delivery of your A Dog Lover's Dream Milestones® bead charm. Your order will automatically be dispatched on February 20th by free next working-day delivery. 

The personalised  free A Love Note poem’s were on a first come basis and were all reserved exceedingly quickly. 

We are sincerely sorry you missed out on a personalised note this time. 

Please be assured of our best intentions at all times, we are sincerely sorry for any disappointment.

With kind regards
1
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MG
Mr Geoffrey
West Sussex
7 years ago
Date of purchase: 06/02/2018
What Mr Geoffrey said about Clogau:
Great product, great Customer Service
I paid for next delivery and that did not occur and they reimbursed the delivery costs without hesitation. The most important thing was the quality of the good and that means happy life, happy Wife!
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MF
Mr leslie francis
7 years ago
Date of purchase: 30/01/2018
What Mr leslie francis said about Clogau:
present for wife and she loves it well done
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MM
Mr. Mark Mitchell
Walsall
7 years ago
Date of purchase: 06/02/2018
What Mr. Mark Mitchell said about Clogau:
Both members of staff I spoke to were very friendly & helpful
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MW
Mr Vincent Williams
7 years ago
Date of purchase: 30/01/2018
What Mr Vincent Williams said about Clogau:
Could be better
Because what I ordered was for Valentine’s Day and was due on 13th but after I had placed the order a few days later I was told it would not get delivered until 20th feb you did give me to option to...

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Clogau
Clogau
7 years ago
Hello Mr Williams,

Thank you for contacting us. We are extremely sorry to hear this.Due to unprecedented demand, unfortunately there was regrettably a delay with the delivery of your A Dog Lover's Dream Milestones® bead charm, along with other items in the same order. 

Your order will now be dispatched on February 20th by free next working-day delivery.

We sincerely apologise for any inconvenience and upset that this may have caused and if we can assist further, please do not hesitate to contact us.

Please be assured of our best intentions at all times. With kind regards,
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MV
Mr andrew viggers
Caerphilly
7 years ago
Date of purchase: 29/01/2018
What Mr andrew viggers said about Clogau:
Second rate service
Provide goods for the delivery date that was advertised not yet received by my self but the told it will be eight days late shoddy service
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Clogau
Clogau
7 years ago
Hello Mr Viggers,

Thank you for contacting us. We are extremely sorry to hear this.Due to the unprecedented demand for this charm, unfortunately as you are now aware, there is regrettably a delay with the delivery of your A Dog Lover's Dream Milestones® bead charm.

Your order will now be dispatched on February 20th by free next working-day delivery.

We sincerely apologise for any inconvenience and upset that this may have caused and if we can assist further, please do not hesitate to contact us.

It is never our intention to upset our customer’s in any way and please accept our sincere apologies. 

With kind regards,
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MF
Mrs Margaret Fleming
7 years ago
Date of purchase: 02/02/2018
What Mrs Margaret Fleming said about Clogau:
I loved the ring which was for my Birthday from my husband
Fantastic Looking forward for November will be ordering more for my Golden Wedding
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MS
Mrs Joan Solbe
7 years ago
Date of purchase: 30/01/2018
What Mrs Joan Solbe said about Clogau:
Lovely product
Quick service. Lovely product.
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About Clogau
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
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44
5 Kinmel Park, Abergele Road, Rhyl, Denbighshire, LL18 5TX, United Kingdom
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About Clogau
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.