How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews

https://www.chums.co.uk

Rated

Excellent

Service

4.6

Product

4.3

12,278

2,701

700

237

525

16,441

ratings over the past year

Displaying all 125,333 reviews

Trusted Customer

1 day ago

Date of purchase: 24/05/2025

Easy to shop with Chums

Good - no fuss service and prompt delivery.

Enamalamanda

Chums

15 hours ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Mrs Carol Hulse

Birmingham

1 day ago

Date of purchase: 24/05/2025

What Mrs Carol Hulse said about Chums:

Bad

Product reviews

Trusted Customer

1 day ago

Date of purchase: 23/05/2025

Buy These

Always on time! Good value for money

Divyashree

Chums

1 day ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Mr Dennis Nutting

Gloucester

1 day ago

Date of purchase: 24/05/2025

What Mr Dennis Nutting said about Chums:

Excellent

Sandhyarani

Chums

1 day ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Mr Laurence Baillie Brown

London

1 day ago

Date of purchase: 18/05/2025

What Mr Laurence Baillie Brown said about Chums:

Although I felt these two items were sub-standard, I was very pleased with the service in accepting them back and providing a refund.

Sushmitha

Chums

1 day ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 24/05/2025

Nice summer wear

Delivery was slow

Product reviews

Mr Greg Wood

Barrow in Furness

1 day ago

Date of purchase: 24/05/2025

What Mr Greg Wood said about Chums:

Pegasus Corduroy Trousers

Delivered on time and well packed

Sohith

Chums

1 day ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Mr Reg Rowe

Barrow in Furness

1 day ago

Date of purchase: 24/05/2025

What Mr Reg Rowe said about Chums:

Quality at a reasonable Price

Good quality products at a reasonable price. Free delivery and returns works well.

Divyashree

Chums

1 day ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 20/05/2025

reliable and quick

Sushmitha

Chums

1 day ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Mr James Hyde

Colchester

1 day ago

Date of purchase: 24/05/2025

What Mr James Hyde said about Chums:

Sandals

Good responses to customer service

Sohith

Chums

1 day ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Not received a review invite?

About Chums

Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.

Read all

03333 554455

Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

Wide EE Fit Leather Look Cross Over Espadrille SandalMore reviews of this product (2)View product websiteNice sandles, good fit, comfortable and most important the heel is not too high.

Farah Slant Pocket Formal TrouserMore reviews of this product (1,800)View product websiteReturned Took to long to process refund

Wide Fit Slip On ShoeMore reviews of this product (65)View product websiteReturn Took to long to process refund

Pegasus Extra Wide Fit Touch Fasten TrainerMore reviews of this product (211)View product websiteFits well! Have bought several pairs! Only drawback is hay gets in the fabric! Otherwise, tip top!

Champion Traditional Style Classic PyjamaMore reviews of this product (295)View product websiteGood quality but size not to standard

Heritage Flora Quilt Cover SetMore reviews of this product (4)View product websiteThe set looks attractive but the plastic-type material is quite horrible. I couldn't bear to have it on my bed. For that reason I sent it back and got a refund.

Single Breasted Oxford BlazerMore reviews of this product (942)View product websiteThe jacket was a very poor fit and for that reason I sent it back and got a refund. The jacket was quite pleasant in appearance.

Ladies Grandad Top With EmbroideryMore reviews of this product (110)View product websiteI'm usually a size 2 but bought size 22-24 and it fits perfectly

Print Elasticated Waist SkirtMore reviews of this product (113)View product websitePerfect fit very confortable. Lovely material and pattern.

Pegasus Corduroy TrouserMore reviews of this product (1,701)View product websiteExcellent catalogue and easy to navigate website. The corduroy trousers are really good quality and I’ve purchased these in the past. The only minor criticism is the zip which doesn’t last as long as...Read all

Pegasus Wide Fit Leather Touch Fasten Boat ShoeMore reviews of this product (114)View product website

Pegasus Extra Wide Fit Touch Fasten TrainerMore reviews of this product (211)View product websitejust too wide. My fault, as I chose it.

Twin Touch Fasten Sandal GrenadaMore reviews of this product (86)View product websiteOrdered the correct size but the heel strap is too short, so ordered the next size up but the heel strap is still too short. No allowance for adjustments as the heel strap pushes the foot forward....Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?