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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

135,127 out of 135,126 reviews

Mrs M Dovey

Feefo Verified

GBR

24 days ago

What Mrs M Dovey said about Chums:

Good slippers

Fast delivery well packaged these were the only kind of items I would buy from this company as the other items mainly clothing find two old fashion for our likes even though we are both in our 70s

Santhosh

Chums

9 days ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

24 days ago

This Company failed ti make a delivery

Rachel

Chums

23 days ago

Thank you for your comments, I am sorry to see that your order was never delivered. Upon checking the status of your order, I can see that this has been returned back to us by the carrier. A refund has since been issued, which should reflect in your account within 3-5 working days. I do apologise for the inconvenience that this has caused and I will investigate this matter further with Evri, to identify what has happened on this occasion.

Product reviews

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

24 days ago

Quick and efficient

Divyashree

Chums

9 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

24 days ago

Trousers

Easy to order on line, Fast reliable delivery

Sandhyarani

Chums

9 days ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 25/04/2026

Mr Eric Hardwick

Feefo Verified

GBR

24 days ago

What Mr Eric Hardwick said about Chums:

borderline.

Rachel

Chums

23 days ago

Thank you for your review.

Product reviews

Rachel

Chums

23 days ago

Thank you for bringing this matter to our attention. We are sorry to hear that the shoe strap tightening mechanism broke after only a couple of weeks of use. To allow us to investigate the issue further and resolve this matter appropriately, we kindly ask that you return the item to us. Once the returned order has been received and inspected, we will be able to advise on the next steps.

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

24 days ago

Great service

Fast, friendly delivery driver

Divyashree

Chums

9 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 27/04/2026

Dr David Nicholls

Feefo Verified

GBR

24 days ago

What Dr David Nicholls said about Chums:

Good service. The beige Oxford blazer was smart.

Good service.

Divyashree

Chums

9 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 27/04/2026

Mrs Susan Blackburn

Feefo Verified

GBR

24 days ago

What Mrs Susan Blackburn said about Chums:

Beautiful bedding

Very good service

Sandhyarani

Chums

9 days ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 22/04/2026

Mrs Deborah Bruton-Miles

Feefo Verified

GBR

24 days ago

What Mrs Deborah Bruton-Miles said about Chums:

Excellent company

Goods arrive promptly and in good condition.

Sandhyarani

Chums

9 days ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

24 days ago

Excellent service as usual.

Reliable and quick.

Divyashree

Chums

9 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 26/04/2026

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Chums Reviews

Extra Wide H Fit Touch Fasten Slippers with Outdoor SoleMore reviews of this product (128)View product websiteThay are well made, solid sides and back so no collapsing like some slippers good for support

Viscose Crop Print TrouserMore reviews of this product (55)View product websiteThis item has never been delivered

Pack Of 3 Short Sleeve Print NightdressesMore reviews of this product (139)View product websiteThis item has never been delivered

Stretch Cotton Western Style JacketMore reviews of this product (39)View product website

Linen Mix Tailored JacketMore reviews of this product (15)View product websiteReturned as too big

Pegasus Elasticated Waist Seersucker TrouserMore reviews of this product (11)View product websiteGood value for money good sizing. . Fast reliable delivery

Touch Fasten Wide Fit Walking ShoeMore reviews of this product (2,030)View product websiteThe strap tightening the shoe broke after a couple of weeks.

Pack of Three Cotton *******More reviews of this product (124)View product websiteGreat quality, good fit and delivered promptly,

Pack of 3 Knitted Stretch TrunkMore reviews of this product (128)View product websiteGreat quality, good fit, delivered promptly

Tailored Single Breasted Oxford BlazerMore reviews of this product (990)View product websiteSmart and excellent value for the money.

Mansfield Quilt SetMore reviews of this product (225)View product websiteBeautiful quality looks good

Slip On Shoe With Contrast InsoleMore reviews of this product (135)View product websiteNice wide fitting trainers, excellent for swollen diabetic feet.

Floral Plisse TrouserMore reviews of this product (66)View product websiteAlready had a pair of these in another colour so knew they would fit nicely. Easy to wash and dry quickly.

Sock Shop Extra Wide Diabetic 3 Pack SocksMore reviews of this product (137)View product websiteLovely soft and well fitting with loose tops, so no nasty marks on my swollen legs.

Pegasus 2 Pack Stripe Plain Pique PoloMore reviews of this product (3)View product websiteGood quality shirts.

Pegasus Stretch Cotton Cargo JacketMore reviews of this product (82)View product websiteExcellent jacket.

Sock Shop Extra Wide Diabetic 3 Pack SocksMore reviews of this product (137)View product websiteExcellent socks.

Champion Poole Check ShirtMore reviews of this product (158)View product websiteExcellent shirt.

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