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Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

134,224 out of 134,216 reviews

Trusted Customer

Feefo Verified

18 days ago

Quality goods

Quick and reliable, quality good with high waist. Great

Divyashree

Chums

11 days ago

We truly appreciate your positive feedback, thank you for your custom.

Date of purchase: 29/03/2026

Trusted Customer

Feefo Verified

18 days ago

Good quality zip cardigan

Always excellent service

Sohith

Chums

11 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 25/03/2026

Trusted Customer

Feefo Verified

18 days ago

said it above

Karen

Chums

18 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Karen

Chums

18 days ago

Thanks for your feedback. I can assure you this is not our usual standard of service, please accept my apologies for any inconvenience caused. I can see a different style and colour shoe was ordered as a replacement instead of the original pair. However, if this too is not suitable please take advantage of our prepaid returns label, we will be able to exchange or refund these for you. If you need any further help please get in touch.

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

18 days ago

It was very easy & delivery was good too

Sohith

Chums

11 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

18 days ago

Unwearable and no response to return request

Poor. No reply received.

Karen

Chums

18 days ago

Thanks for your feedback. I'm very sorry to hear of the issue with your last order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here and we look forward to hearing from you.

Product reviews

Date of purchase: 25/03/2026

Trusted Customer

Feefo Verified

18 days ago

It came quite quickly!

Divyashree

Chums

11 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Date of purchase: 29/03/2026

Trusted Customer

Feefo Verified

18 days ago

Excellent service through out. Reason for not trying yet I my wife is in hospital.

Sohith

Chums

11 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

18 days ago

Very good

Always good, prompt service and delivery.

Sohith

Chums

11 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 30/03/2026

Mr Ronald Smith

Feefo Verified

18 days ago

What Mr Ronald Smith said about Chums:

Good prompt service

Sohith

Chums

11 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 25/03/2026

Mrs pearl daniel

Feefo Verified

18 days ago

What Mrs pearl daniel said about Chums:

Good

Very good service, did t take too long to come

Sohith

Chums

11 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 30/03/2026

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Chums Reviews

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