How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

Displaying all 134,202 reviews

Trusted Customer

Feefo Verified

16 days ago

Very good 👍

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 26/03/2026

Mr Alistair Macniven

Feefo Verified

17 days ago

What Mr Alistair Macniven said about Chums:

Excellent value and brilliant service

Excellent service, first time ordered shoes on line they were to small sent them back and requested a larger size which I received with no hassle whatsoever.would certainly use chums again

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

17 days ago

Good company with a very efficient service.

Good service.

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 29/03/2026

Mr Alan Boshier

Feefo Verified

17 days ago

What Mr Alan Boshier said about Chums:

Excellent

Service excellent

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

17 days ago

Have not worn them yet.

Very good service. I have put stretchers in the shoes to soften them for wear.

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Date of purchase: 30/03/2026

Mr Malcolm Pierce

Feefo Verified

GBR

17 days ago

What Mr Malcolm Pierce said about Chums:

Good item, supplied quickly.

Good fast delivery.

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

17 days ago

Perfect

Excellent kept notified Arrived when advised carefully packed

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 24/03/2026

Trusted Customer

Feefo Verified

17 days ago

Nice Shoes

easy to use website and quick delivery

Sohith

Chums

10 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

17 days ago

easily understood

Divyashree

Chums

10 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 25/03/2026

Mrs Marie Guney

Feefo Verified

GBR

17 days ago

What Mrs Marie Guney said about Chums:

Comfy stretch

Fast delivery

Divyashree

Chums

10 days ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Date of purchase: 22/03/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

Touch Fasten Wide Fit Walking ShoeMore reviews of this product (2,026)View product websiteThis is not the first time I have purchased this footwear, while awaiting my hip replacement I was unable to tie up laces, so have worn them ever since.

Pegasus Touch Fasten Wide Fit Walking ShoeMore reviews of this product (14)View product websiteExcellent value

Slip On ShoeMore reviews of this product (257)View product websiteComfortable shoes and good value for money.

Pegasus Twill Trouser With Hidden Stretch WaistMore reviews of this product (1,788)View product websiteFit very well and look good

Dr Keller Floral Print Touch Fasten SlipperMore reviews of this product (19)View product websiteVery comfortable

Stain and Water Resistant Easy Care High Rise ShortsMore reviews of this product (206)View product websiteThe high waist is different I like this feature Otherwise they are comfortable shorts

Pegasus Touch Fasten Wide Fit Walking ShoeMore reviews of this product (14)View product websitevery comfortable and easy to fasten

Elastic Back Waist DressMore reviews of this product (24)View product websiteIt fits well with the elastic back as it makes the front fit better and not gathered

Viscose Print Tea DressMore reviews of this product (257)View product websiteIt fits very well. I'm very pleased with my purchase

Pegasus Leather Wide Fit Touch Fasten Moccasin ShoesMore reviews of this product (142)View product websiteSmart shoe with comfort. Bought for my 95 year old father. Wide fit with velcro strap. Very comfortable.

Pegasus Stretch Waist Denim JeanMore reviews of this product (2,051)View product websiteBought for my 95 year old father. Good fit with stretch. Very comfy and fashionable.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?