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Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

Displaying all 134,202 reviews

Trusted Customer

Feefo Verified

15 days ago

Satisfaction assured

Exactly as I expected. Good service .I always look at your products first when buying boot and trousers

Sohith

Chums

10 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Date of purchase: 01/04/2026

Trusted Customer

Feefo Verified

15 days ago

As usual a good buy

Excellent quality at a good price. JMD

Sohith

Chums

10 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 01/04/2026

Trusted Customer

Feefo Verified

15 days ago

Comfortable

Good

Karen

Chums

15 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 27/03/2026

Trusted Customer

Feefo Verified

16 days ago

great service

excellent service, items easy to order and delivered as expected

Sohith

Chums

10 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 26/03/2026

Mrs Petula Lane

Feefo Verified

GBR

16 days ago

What Mrs Petula Lane said about Chums:

Lost item in transit

Never received item and did nothing to help.

Karen

Chums

15 days ago

Thanks for your feedback. I'm very sorry to hear your parcel wasn't delivered. I can assure you this is not our usual standard of service, please accept my apologies for any inconvenience caused. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.

Product reviews

Date of purchase: 31/03/2026

Mr John Henson

Feefo Verified

UKR

16 days ago

What Mr John Henson said about Chums:

Well packaged

Sohith

Chums

10 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 26/03/2026

Mrs Maureen Summersell

Feefo Verified

GBR

16 days ago

What Mrs Maureen Summersell said about Chums:

Value for money and good choices

The service provided was very good and quick delivery

Sohith

Chums

10 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

16 days ago

Prompt and fast

Sohith

Chums

10 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 26/03/2026

Trusted Customer

Feefo Verified

16 days ago

Denim skirt and summer jacket exchanged promptly

Excellent Customer Service, I had ordered 2 items in the wrong size, returned both using label provided, and both items were sent to me (in the correct size), without any quibble. I was kept informed...

Divyashree

Chums

10 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 28/03/2026

Trusted Customer

Feefo Verified

16 days ago

Helpful staff. Good returns service

Divyashree

Chums

10 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 26/03/2026

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Chums Reviews

Pegasus Luxury Yarn Zip CardiganMore reviews of this product (7)View product websiteAgain good quality at a reasonable price

Embroidered Hem Pull On JeanMore reviews of this product (25)View product websiteI was sent the wrong jeans.

Jog PantsMore reviews of this product (158)View product websiteGood quality, comfortable

Non Slip Cotton Lace ArmcapsMore reviews of this product (20)View product websiteexcellent items, have used before and found them very good

Pull On Cord TrouserMore reviews of this product (316)View product websiteTrousers never arrived because Evri lost the parcel after giving a delivery time. After contacting Chums and Evri did not receive a response. Made a claim through PayPal and got reimbursed. Even...Read more

Pegasus Classic Suede Desert Boot Standard FitMore reviews of this product (204)View product websiteGreat,just like the desert boots I had in the RAF

Truflex Touch Fasten Wide Fit ShoeMore reviews of this product (183)View product websiteThese are the second pair I bought for my husband.. He has found them easy to put on and are very comfortable

Pegasus 2 Pack Crew Neck SweatshirtMore reviews of this product (20)View product websiteGood every day wear

Cotton Front Fastening Magic BraMore reviews of this product (1,273)View product websiteVery pleased with the bra. Comfortable look good

Pegasus Mens Wide-Fit Touch Fasten TrainerMore reviews of this product (584)View product websiteHad these before and was good. Easy to put on and comfortable

Cotton Lace Front Fastening Magic BraMore reviews of this product (1,221)View product websitePleased with the bras, comfortable to use as sleep bra

Pegasus Hidden Stretch Waist Jean With FREE BeltMore reviews of this product (103)View product websiteBought for my son, liked it so much he bought another 2 pairs

Button Through SkirtMore reviews of this product (134)View product websiteOrdered wrong size, returned it to Chums and asked for replacement in correct size, which I received within a short time. Very pleased with fit, fabric and Customer Service.

Linen Mix Tailored JacketMore reviews of this product (14)View product websiteOrdered wrong size, returned it to Chums and asked for replacement in correct size, which I received within a short time. Very pleased with fit, fabric and Customer Service.

Pegasus Wool Blend CardiganMore reviews of this product (11)View product websiteVery nice knit with smart finished edges and colour matched buttons. Good autumn green. Subtle and smart look

ReacherMore reviews of this product (9)View product websiteGreat for getting packets of tea and coffee off the top cupboard shelf. Also good at picking up a small items from the floor like my dropped pills. Not used the magnetic tip yet

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