Thanks for your feedback. I'm very sorry to hear the service you have received has not been to your satisfaction. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Product reviews
Karen
Chums
10 days ago
Thanks for your feedback. I'm very sorry to hear the service you have received has not been to your satisfaction. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Karen
Chums
10 days ago
Thank you for shopping with Chums, we really appreciate your positive feedback. I'm sorry to hear of the delay with the replacement item. Unfortunately the item was temporarily unavailable, this then causing a slight delay with the replacement, please accept our apologies. If you need any further help please get in touch.
Date of purchase: 30/03/2026
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Mr Wiliam John Carey
Feefo Verified
12 days ago
What Mr Wiliam John Carey said about Chums:
Nothing wrong with service
Karen
Chums
10 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Karen
Chums
10 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been dealt with for you, and we do hope you continue to shop with us.
Karen
Chums
10 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been dealt with for you, and we do hope you continue to shop with us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.