Thanks for your feedback. I'm very sorry to hear of the issue with this item. I will address your comments with our quality assurance and buying teams. I can see the refund was credited back to your card on 22/4/26, please allow 3/5 days for this transaction to show in your account. If you need any further help please get in touch.
Product reviews
Karen
Chums
10 days ago
Thanks for your feedback. I'm very sorry to hear of the issue with this item. I will address your comments with our quality assurance and buying teams. I can see the refund was credited back to your card on 22/4/26, please allow 3/5 days for this transaction to show in your account. If you need any further help please get in touch.
Have reordered some trousers as size long was too big so have ordered smaller size but still have not received yet.
Karen
Chums
10 days ago
Thanks for your feedback. I'm very sorry to hear of the delay with this replacement order. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you.
Product reviews
Karen
Chums
10 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been dealt with for you, and do hope you continue to shop with us.
Thanks for your feedback. I'm very sorry to hear you're unhappy with the service received. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Product reviews
Karen
Chums
10 days ago
Thanks for your feedback. I'm very sorry to hear you're unhappy with the service received. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Date of purchase: 30/03/2026
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Trusted Customer
Feefo Verified
12 days ago
Have used them many times always a good servis.
Sohith
Chums
9 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
9 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 30/03/2026
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MD
Mr Martin Daniell
Feefo Verified
12 days ago
What Mr Martin Daniell said about Chums:
Good!
Sohith
Chums
9 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
9 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 03/04/2026
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Trusted Customer
Feefo Verified
12 days ago
Good
Sohith
Chums
9 days ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Product reviews
Sohith
Chums
9 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
9 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.