Good and reasonable priced delivery and web site was simple to use.
Sohith
Chums
9 days ago
We truly appreciate your positive feedback, thank you for your custom.
Product reviews
Karen
Chums
8 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
We are grateful that you took the time out to leave us this positive review.
Product reviews
Sohith
Chums
9 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 03/04/2026
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Trusted Customer
Feefo Verified
10 days ago
Parcels always despatched by you quite quickly, BUT, your delivery service is awful. EVRI are very slow.
Karen
Chums
8 days ago
Thanks for your feedback. I'm sorry to hear you're unhappy with the delivery service. We do advise to allow 3/5 working days for a parcel to reach you. I can see the parcel was received, dispatched and delivered within the timeframe that we advise. However, we will note your comments and get this fed back to our courier service. If you need any further help please get in touch.
Product reviews
Sohith
Chums
9 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Date of purchase: 31/03/2026
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MB
Mr Alan Brant
Feefo Verified
11 days ago
What Mr Alan Brant said about Chums:
Delivery on time. Shoes returned , still awaiting refund.
Karen
Chums
8 days ago
Thanks for your feedback. I can see that both the return and refund have been dealt with for you, and the card was refunded on 13/4/26. We normally advise to allow 3/5 days for this to show in your account. If you need any further help please get in touch.
Product reviews
Karen
Chums
8 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. I can see that both the return and refund have been dealt with for you, and the card was refunded on 13/4/26. We normally advise to allow 3/5 days for this to show in your account. If you need any further help please get in touch.
AS YET CANNOT COMMENT UNTIL SOMEONE RESPONDS TO MY QUERY.
Karen
Chums
8 days ago
Thanks for taking the time to leave a review.
Product reviews
Karen
Chums
8 days ago
Thanks for your feedback. I'm very sorry to hear the replacement order has been delivered. I can assure you this is not our usual standard of service, please accept my apologies for any inconvenience caused. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
I have always found Chums a very good company to deal with.
Sohith
Chums
9 days ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
9 days ago
Thanks for sharing your rating with us. Thank you for your custom.
Date of purchase: 05/04/2026
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ML
Mr Robert Locke
Feefo Verified
GBR
11 days ago
What Mr Robert Locke said about Chums:
No service
Karen
Chums
8 days ago
Thanks for your review. I'm very sorry to hear you're unahppy with the service received. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Product reviews
Karen
Chums
8 days ago
Thanks for your review. It is such a shame your order did not meet your expectations on this occasion. Please return any unwanted items back to us using our prepaid returns label, we will be able to exchange or refund these for you.
If you need any further help please get in touch.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.