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Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

134,181 out of 134,180 reviews

Mr Tony Mead

Feefo Verified

GBR

5 days ago

What Mr Tony Mead said about Chums:

Bad service

Rubbish. Take your money. Awaiting satisfaction.

Karen

Chums

3 days ago

Thanks for your feeback. I'm very sorry to hear of the issues encountered with this order. I can assure you this is not our usual standard of service, please accept my apologies for any inconvenience caused. I can see a colleague has confirmed the parcel has reached our returns department and it will be dealt with for you. If you need any further help please get in touch.

Product reviews

Date of purchase: 10/04/2026

Trusted Customer

Feefo Verified

5 days ago

Happy customer

Items received on time as promised, have bought numerous items from Chums and always been happy with the service and quality of items I have ordered.

Sohith

Chums

2 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 05/04/2026

Mr Colin Sharp

Feefo Verified

5 days ago

What Mr Colin Sharp said about Chums:

Good

Sohith

Chums

2 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 10/04/2026

Trusted Customer

Feefo Verified

5 days ago

Easy to order, good del;ivery

Sohith

Chums

2 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 10/04/2026

Trusted Customer

Feefo Verified

5 days ago

Good service

Very good service and quick response to an email I sent

Sohith

Chums

2 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 10/04/2026

Miss Anne Taylor

Feefo Verified

GBR

5 days ago

What Miss Anne Taylor said about Chums:

Brilliant

Excellent to none

Sohith

Chums

2 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 05/04/2026

Mrs Patricia Cooper

Feefo Verified

GBR

5 days ago

What Mrs Patricia Cooper said about Chums:

Hiit and miss unfortunately

Very helpful on the phone

Karen

Chums

5 days ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Product reviews

Date of purchase: 05/04/2026

Trusted Customer

Feefo Verified

5 days ago

Nice comfortable trousers

But tricky getting the discounts. Have to remember at check out. Also free delivery in newspaper ads but not always online.

Sohith

Chums

2 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 05/04/2026

Mr Tony Hogg

Feefo Verified

GBR

6 days ago

What Mr Tony Hogg said about Chums:

Not a lot

Karen

Chums

5 days ago

Thanks for your feedback. I'm sorry to hear you're unhappy with the service received. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.

Product reviews

Date of purchase: 04/04/2026

Trusted Customer

Feefo Verified

6 days ago

Excellent

Excellent. Good website, straightforward ordering process, good communications.

Sohith

Chums

2 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 09/04/2026

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