Chums Reviews

We do offer free postage and a next day delivery when orders total over £275.00. We do also do regular promotions for free postage, these are usually sent via e-mail. Are you registered with us? Please e-mail us on enquires@chums.co.uk. Thanks

Great to hear - Thanks

Excellent feedback !

I have looked into this and we do offer tie backs but they are an additional charge. If you wish to order these please e-mail us on enquires@chums.co.uk and we will call you. Thanks .

We are very sorry to hear that the service and the product on this occasion were not satisfactory. We have checked our records and it shows that your refund has been processed. We can only apologise that the trousers were not suitable. This is not a representitive of Chums normal standard of service and we hope this will not deter you from ordeing from us again. Kind regards

Brilliant! Thank you

I am sorry to hear that, I have credited your account with free postage on your next order for the inconvenience caused.

I can only apologise the item has scratches on, if this has not been used you may return this to us and we will be happy to exchange this for you. This is not our usual standard as all goods are checked before dispatch. Sorry if we failed on this occasion.

Thank you

Sorry this style of shoe wasnt suitable for you. We can see that we have received the parcel back safely, have processed your exchange for a wider fitting style shoe in the colour you were looking for. We do hope these are a perfect fit. Kind regards