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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 135,936 reviews

Trusted Customer

11 years ago

First class trouble-free service

Product reviews

Date of purchase: 27/08/2014

Trusted Customer

11 years ago

3 times I was sent the wrong item, leaving me with a 15 mile round trip…

3 times I was sent the wrong item, leaving me with a 15 mile round trip each time to return the package to the collection point. Wrong codes on website, which Chums were aware of. I even wrote a...

Chums

11 years ago

Good Morning, Please accept our full apologies for all the troubles you have encountered with this order. I would like to help you to try and find the item you require. If you would be prepared to give us another chance I could call you to try and resolve this issue? Once more please accept our apologies.

Date of purchase: 09/08/2014

Trusted Customer

11 years ago

The only negative aspect was not being able to claim the FREE postage that was…

The only negative aspect was not being able to claim the FREE postage that was offered, the online ordering would not recognise the code given.

Product reviews

Date of purchase: 26/09/2014

Trusted Customer

11 years ago

Items that I ordered came broken and opened.

Chums

11 years ago

Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the AK778, you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. I can see you have not returned the product, is there a particular reason why? As we would of been able to rectify this situation.

Chums

11 years ago

Product reviews

Date of purchase: 19/08/2014

Trusted Customer

11 years ago

Very poor indeed. Never again!

Chums

11 years ago

Thank you for your feedback and I am so sorry if this parcel did not arrive within your specified time frame on this occasion. I have refunded you the postage charge as we clearly did not meet our service promise on this occasion. I do hope you can forgive us.

Product reviews

Date of purchase: 09/08/2014

Trusted Customer

11 years ago

Lovely shaped bra. fasteners tend to come undone sometimes

Product reviews

Date of purchase: 31/08/2014

Trusted Customer

11 years ago

Order delivered as per your e-mail

Product reviews

Date of purchase: 12/09/2014

Trusted Customer

11 years ago

product arrived within a few days of placing order.

Product reviews

Date of purchase: 05/10/2014

Trusted Customer

11 years ago

Very impressed with company and service received.

Product reviews

Date of purchase: 03/09/2014

Trusted Customer

11 years ago

Very good service

Product reviews

Date of purchase: 28/08/2014

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Chums Reviews

ALDON CLASSIC JACKETMore reviews of this product (48)View product websitevery good,I now have stone and blue jackets of this style

Pyjama's Pack of 2More reviews of this product (7)View product websiteHave had these before and they are really good value for money

3 Pack Knitted Boxer ShortMore reviews of this product (193)View product websiteNot the high quality as same product last year but still good value for money

Singing Bird ClockMore reviews of this product (2)View product websiteBad product ,broken and opened.

Cotton Trousers with growing roomMore reviews of this product (2,108)View product websiteContacted Chums to find out why delivery was taking so long - 2 weeks plus, to be told that the trousers must have been lost in transit. The trousers when the eventually arrived were of inferior...Read more

Cotton Lace Front Fastening Magic BraMore reviews of this product (1,241)View product website

Ella Magic BraMore reviews of this product (168)View product website

Side Slant Pocket TrousersMore reviews of this product (1,778)View product websiteFor the money , the quality is good

Lined Action TrousersMore reviews of this product (1,676)View product websitetrousers are a good fit and excellent quality.

LUXURY COTTON REGULAR RISE CORDUROY TROUSERS WITH RIGID WAISTBANDMore reviews of this product (15)View product websiteDelighted with purchase.

Dr. Keller Thermal lined Touch and Close SlipperMore reviews of this product (3)View product websitea good quality item

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