I was disappointed that I could not use a discount coupon along with a free post coupon. I aborted that £135 order. (for coats).
Chums
Chums
11 years ago
Thank you for your feedback. I am sorry to hear you could not complete your order online due to the discount code. At the moment our website will only except 1 voucher code which is currently being looked into by our web department for the near future to improve our services. You can however place your order with our telephone order line were both codes can be excepted to receive the free p+p and item discount.
Trusted Customer
11 years ago
Further to my online attempt to order, I phoned Chums but call handler said I could not use two discount codes at one time. This should be rectified for future.
We thank you for your time and feedback.
I am sorry to hear you were not happy with the products you purchased. I can see on your account you have already returned them to us.
I will have your comments passed on and have these trousers inspected
Trusted Customer
11 years ago
Service was good pity the product not satisfactory.
Product reviews
Trusted Customer
11 years ago
Product did not satisfy my requirements for warmth
disappointed not to have my black bra in the larger size
Chums
Chums
11 years ago
Good morning, thank you for taking the time to feed this back. I am glad I was able to resolve this issue over the telephone for you. Your black bra has been ordered as a priority & will be with you very shortly.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.