Chums Reviews

Fantastic to hear you are impressed. Many Thanks

Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the shorts you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. If you are dissapointed with any of our products you may return the goods using the free service we provide for a full refund.

Many Thanks for your feedback. I have spoken to our Menswear department and passed your comments on.

Great to hear you are pleased.

I can only apologise your order was not delivered in time. We do try are best to deliver all customer orders within the timescale advised. Sorry we have failed on this occasion.

We are sorry to hear you are not happy with the sizing of the product. It would appear a full refund was issued on the 27.08.2013 If you have any further queries please contact us on enquiries@chums.co.uk Thanks

Oh dear, this is disappointing to read. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise. I can confirm your parcel has been received back and a full refund including p+p has been issued.I do hope that this very rare error does not deter you from ordering from us again in the future.

Much Appreciated.

Glad to hear you were happy with our alternatives. Many Thanks for taking the time to leave feedback.

I am sorry to hear delivery was not made within our timescale, please accept our apologies if we have failed on this attempt. Our warehouse department are currently investigating why there was a delay in your order leaving.