I am sorry to hear the wrong colour was sent. I have looked into your account and can see your replacement has been sent. Sorry for any inconvenience caused.
Delivery was very poor and was given no reason why until I contacted them. If I had not done that I would probably still be waiting
Chums
Chums
12 years ago
I can only apologise one pair of shoes took longer for delivery. We was currently waiting on the stock to be replenished before we could dispatch. We do usually inform our customers, please accept our apologies if we failed on this occasion. Thanks
I do think that a reduced cost of Postage and Packing should apply - the more you spend the less postage should be charged.
Chums
Chums
12 years ago
We do offer free postage and a next day delivery when orders total over £275.00. We do also do regular promotions for free postage, these are usually sent via e-mail. Are you registered with us? Please e-mail us on enquires@chums.co.uk. Thanks
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.