How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

Trusted Customer

12 years ago

great service and good delivery

Chums

12 years ago

Fantastic feedback! Glad to hear you were happy - many thanks

Product reviews

Date of purchase: 03/09/2013

0

Trusted Customer

12 years ago

Good and excellent service for returns

Chums

12 years ago

Excellent to hear that you are happy with our service & goods. Thank you for taking the time to feed this back to us - much appreciated

Chums

12 years ago

Excellent to hear that you are happy with our service. Sorry to hear the item was not satisfactory - thank you for your feedback

Product reviews

Date of purchase: 29/08/2013

0

Trusted Customer

12 years ago

delivery was quick.

Chums

12 years ago

Glad to hear you are pleased with both the service and items ordered from us.

Product reviews

Date of purchase: 27/08/2013

0

Trusted Customer

12 years ago

they arrived quicker than i expected

Chums

12 years ago

Great to hear, thanks for leaving feedback.

Product reviews

Date of purchase: 08/08/2013

0

Trusted Customer

12 years ago

Web site easy to use

Chums

12 years ago

Great - many thanks !

Product reviews

Date of purchase: 15/08/2013

0

Trusted Customer

12 years ago

Very pleased with my purchase & quick delivery.

Chums

12 years ago

Great to hear - Many thanks !

Product reviews

Date of purchase: 02/09/2013

0

Trusted Customer

12 years ago

have used for a number of years and would always go there first before buying…

have used for a number of years and would always go there first before buying from elsewhere

Chums

12 years ago

Fantastic to hear. Look forward to future orders from yourself. Thanks !

Product reviews

Date of purchase: 03/09/2013

0

Trusted Customer

12 years ago

Good Service!! I use Chums Often..

Chums

12 years ago

Much obliged !

Product reviews

Date of purchase: 01/09/2013

0

Trusted Customer

12 years ago

The order was despatched promptly, so the service was good.

Chums

12 years ago

Glad to hear you are happy with the service provided. However I am sorry to hear the item was not finished. You could have returned the parcel back to us and we would be happy to exchange this. I will also look into this to make sure there are no faults with any of the other stock. Thank you for pointing this error out.

Product reviews

Date of purchase: 01/09/2013

0

Trusted Customer

12 years ago

I used to come and buy clothes and other things from your store when I worked…

I used to come and buy clothes and other things from your store when I worked nearby. I was always very happy with the price and quality of the items I bought. I also found the service to be...

Chums Reviews

GUTTER LAMPSMore reviews of this product (2)View product website

AUBUSSON WOOL RUGMore reviews of this product (2)View product websiteVery pleased with quality and price

WOODEN HALL TABLEMore reviews of this product (1)View product websiteA rubbish lightweight table and was returned for a refund. Although price was reduced it was not worth the money

WATERPROOF BEDSHEET PROTECTORMore reviews of this product (22)View product websitedoes what is required. Pease of mind when taking away on holiday.

3 PACK BOXER SHORT - STRETCHMore reviews of this product (126)View product websiteunlike others i have bought they have kept their shape

MENS LUCKY DIP SHOESMore reviews of this product (18)View product websiteValue for money

BED2GO DOUBLEMore reviews of this product (4)View product websiteBought for my daughter who has just gone to Uni. Ticked all the boxes & was just what she needed at a reasonable price.

SUPREME FARAH TROUSERSMore reviews of this product (66)View product websiteexactly as stated. Good fit, good timing for delivery

LEISURE TROUSERSMore reviews of this product (63)View product websiteGreat fit Good Quality ..

VIOLA BY BELLEDORMMore reviews of this product (8)View product websiteOverall good quality, but there was an edging to the duvet cover, and in one section it had not been sewn to the cover, and I had to unstitch and sew it in myself. Also there were quite a number of...Read more

GENUINE LEATHER TOUCH AND CLOSE SHOESMore reviews of this product (4)View product websiteThey seem good value for money. I would not wear them for a special occasion but for day to day work they are comfortable.

TWIN PACK SLIPPERMore reviews of this product (1)View product websiteNo problem with them.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?