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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 136,625 reviews

Trusted Customer

11 years ago

I have dealt with Chums on numerous occasions now and have never had a problem, hence…

I have dealt with Chums on numerous occasions now and have never had a problem, hence the reason I continue to do so.

Product reviews

Date of purchase: 06/12/2014

Trusted Customer

11 years ago

Everything worked, both initial delivery and exchange

Product reviews

Date of purchase: 15/12/2014

Trusted Customer

11 years ago

Ex product, delivery longer than expected.

Product reviews

Date of purchase: 29/11/2014

Trusted Customer

11 years ago

Service is good

Product reviews

Date of purchase: 24/11/2014

Trusted Customer

11 years ago

Ordered a coat for Christmas, well before the last order date it did not arrive.…

Ordered a coat for Christmas, well before the last order date it did not arrive. When I phoned after Christmas I got an answer phone message saying chums was closed till 5.1.15. Phoned that day to be...

Chums

11 years ago

Thank you for taking the time to leave feedback, I am so sorry for the inconvenience caused by this. From time to time or stock levels drop and a subsitute will be sent to avoid dissapointment. I am sorry that this was not the case on this occasion, I have now set your account to "no subs" to ensure this will never happen again. We have taken all your comments on board and will use them as training issues. I hope you can forgive us.

Date of purchase: 17/12/2014

Trusted Customer

11 years ago

Most times I have been very pleased with service and having made orders by 'phone…

Most times I have been very pleased with service and having made orders by 'phone have found staff very pleasant and helpful

Chums

11 years ago

Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the trousers you have received from us. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams.

Product reviews

Date of purchase: 11/12/2014

Trusted Customer

11 years ago

Very efficient company to deal with.

Product reviews

Date of purchase: 30/11/2014

Trusted Customer

11 years ago

All went as advertised. No problems encountered.

Product reviews

Date of purchase: 17/12/2014

Trusted Customer

11 years ago

No particular comment, delivery service very good.

Product reviews

Date of purchase: 10/12/2014

Trusted Customer

11 years ago

Good service

Chums

11 years ago

Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the shoes you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. Your comments have been passed to the Quality Control and Buying teams.

Product reviews

Date of purchase: 11/12/2014

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Chums Reviews

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Luxury Cotton High Rise Corduroy Trousers With Self Adjusting WaistbandMore reviews of this product (1,003)View product websiteExactly as my husband had requested

Dunlop Washable SlipperMore reviews of this product (26)View product website

âTorontoâ Mens Handcrafted Real Leather Warm Lined Twin Zip BootsMore reviews of this product (144)View product websiteStill getting used to the boots, zips a bit stiff.

AMALINA TUMMY CONTROL TROUSERMore reviews of this product (13)View product websiteDidn't like the quality of material, but refund was very speedily done

High Rise Cavalry Twill TrousersMore reviews of this product (99)View product websiteOne pair still unwrapped. Black pair worn twice but pulled threads due to my son who is in a wheelchair catching them on the wheelchair. I should have stuck to your polyester trousers which have...Read more

Tootal Vertical Jacquard ZipperMore reviews of this product (3)View product websiteExcellent product.

Lined Action TrousersMore reviews of this product (1,677)View product websiteThe product design was excellent and fit for purpose. the only minor niggle I had was button sewing on one trouser. I had the same problem on an earlier order for trousers which I reported. For some...Read more

1 Leather BeltMore reviews of this product (268)View product websiteGood quality and price

Moccasin Style Touch & Close ShoeMore reviews of this product (77)View product websiteUppers very good but soles poor, no tread so poor on snow and ice, the heels have worn right down, material far too soft and not fit for purpose.

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