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Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

Trusted Customer

11 years ago

Efficient service. Return promptly dealt with.

Chums

11 years ago

Thank you for your feedback. I am glad to hear that your return was dealt with swiftly. However I am extremely sorry that you have experienced issues with these trousers. I will pass on your comments to our quality control team so it can be looked into further. Yes as there is a fault with the trousers they are returnable. We do offer a free returns service with the collect + label attached to your invoice for a refund or exchange. If you wish to contact us further please call 03333554455 or at enquires@chums.co.uk

Date of purchase: 11/09/2014

0

Trusted Customer

11 years ago

good quick service. purchased many items always well satisfied. quality of goods mostly great. .…

good quick service. purchased many items always well satisfied. quality of goods mostly great. . would recommend.

Chums

11 years ago

I am extremely sorry to hear what has happened to the goods you purchased from us. We have not had this comment from any of our other customers on this item. Following your feedback I will pass your comments on to have the goods checked as this could be a suppliers fault and we do not want this issue to happen again in the future. We thank you for making us aware of this and we will be looking into this issue. Thank you for your time and feedback.

Product reviews

Date of purchase: 01/09/2014

0

Trusted Customer

11 years ago

VERY PATCHY

Chums

11 years ago

Thank you for your feedback. I am sorry to hear that you are not completely happy with the trousers. I will pass your comments onto are buying department. We do offer a free returns service with the collect + label attached to your invoice for a refund or exchange. If you wish to contact us further please call 03333554455 or at enquires@chums.co.uk

Product reviews

Date of purchase: 03/09/2014

0

Trusted Customer

11 years ago

Always helpful on telephone, Website very easy to use. Great service.

Chums

11 years ago

Thank you for your feedback. Great to hear you are happy with service and product.

Product reviews

Date of purchase: 20/09/2014

0

Trusted Customer

11 years ago

Always received an efficient service.

Chums

11 years ago

Great feedback! Much appreciated.

Product reviews

Date of purchase: 11/09/2014

0

Trusted Customer

11 years ago

Product arrived promptly. 2 pairs of shoes 1 was ok as ordered the other was…

Product arrived promptly. 2 pairs of shoes 1 was ok as ordered the other was a about a size 10 even though it had a size 12 on the shoes. I returned the shoes and a replacement was sent within a...

Chums

11 years ago

Thank you for your feedback. I am sorry to hear one pair of the shoes were incorrectly sized. I can assure you this is not an issue we have had with these shoes. We do have random quality control checks of all items to ensure instances like this are kept to a minimum. Sorry for any inconvenience caused but great to hear that you are now happy with the shoes.

Product reviews

Date of purchase: 14/09/2014

0

Trusted Customer

11 years ago

Good service, varied products

Chums

11 years ago

Great feedback! Much Appreciated.

Product reviews

Date of purchase: 20/09/2014

0

Trusted Customer

11 years ago

Excellent quality goods and very speedy delivery

Chums

11 years ago

Great to hear you are so happy with service and product! Thank you for your feedback.

Product reviews

Date of purchase: 20/09/2014

0

Trusted Customer

11 years ago

Service very good. Speedy delivery

Chums

11 years ago

So glad to hear are pleased with our service, delivery and item. Great feed back, Much appreciated.

Product reviews

Date of purchase: 03/09/2014

0

Trusted Customer

11 years ago

problem communicating so as to get a refund

Chums

11 years ago

Thank you for your feedback. Such as shame the was an error in communication. I can advise you can contact us on 03333554455, via our website using the free live chat facility or at enquires@chums.co.uk

Product reviews

Date of purchase: 11/08/2014

0

Chums Reviews

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