How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews

https://www.chums.co.uk

EXCELLENT

Service

4.5

Product

4.3

7,515

1,761

498

183

549

10,506

ratings over the past year

Displaying all 134,297 reviews

Trusted Customer

11 years ago

The goods that Chums sell are of very good quality and their pricing and offers…

The goods that Chums sell are of very good quality and their pricing and offers are good.

Product reviews

Date of purchase: 11/09/2014

Trusted Customer

11 years ago

Too many marketing emails afterwards.

Product reviews

Date of purchase: 01/10/2014

Trusted Customer

11 years ago

I received this suit via a courier service and would recommend this.

Product reviews

Date of purchase: 27/09/2014

Trusted Customer

11 years ago

Prompt service and fast delivery

Product reviews

Date of purchase: 14/09/2014

Trusted Customer

11 years ago

poor afterservice

Chums

11 years ago

We are very disappointed to see you are not happy with the service and products we have provided you. We would like to hear further from you about the after service you had from us so we can see if this can be turned into a more positive and happy outcome for you. With trousers with growing room sometimes customers need to try different sizes to find the one that fits them best, as these do expand to add extra room if needed for customers. We hope to hear from you and thank you for your time and feedback.

Product reviews

Date of purchase: 28/09/2014

Trusted Customer

11 years ago

Delivery was very fast and efficient. I remember that there was a minor problem completing…

Delivery was very fast and efficient. I remember that there was a minor problem completing the order but it was so long ago now I cannot remember what it was.

Product reviews

Date of purchase: 24/09/2014

Trusted Customer

11 years ago

chums can always be relied on to produce quality products and it is very rare…

chums can always be relied on to produce quality products and it is very rare the they fail to live up to my expectations.

Product reviews

Date of purchase: 02/09/2014

Trusted Customer

11 years ago

Great service. Speedy delivery. Many thanks

Product reviews

Date of purchase: 10/08/2014

Trusted Customer

11 years ago

got two pairs of brown trousers and returned one and decided not to wear front…

got two pairs of brown trousers and returned one and decided not to wear front fastening bras at all.

Product reviews

Date of purchase: 28/09/2014

Trusted Customer

11 years ago

When I placed my order next day they had free delivery and £10 off each…

When I placed my order next day they had free delivery and £10 off each item, disappointed they did not apply it to my order, as i had ordered 3 pairs of trousers.

Product reviews

Date of purchase: 30/08/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

Farah Slant Pocket TrouserMore reviews of this product (1,843)View product websiteThe waist size of 32" on all trousers that I Purchase are always to big for my waist. This also goes for Farah, had to move the button on the waist. a 31" waist would be the ideal option for me, but...Read more

Lined Action TrousersMore reviews of this product (1,673)View product websiteWill be buying more.

Embroidered Leisure SuitMore reviews of this product (34)View product websiteThe leisure suit was fine and I feel is excellent value

Farah Frogmouth TrouserMore reviews of this product (1,267)View product websiteExactly what was wanted and very good quality.

Cotton Trousers with growing roomMore reviews of this product (2,083)View product websitefar too much 'growing room'

Farah Slant Pocket TrouserMore reviews of this product (1,843)View product websiteI have used Farah trousers for many years now and am quite happy with the quality.

Leisure TrousersMore reviews of this product (1,988)View product websiteAlways a good fit, Never a problem!

Lincoln Real Leather Adjustable Comfort ShoeMore reviews of this product (102)View product websiteGood product. Excellent value

Cotton Bra Pack of 2More reviews of this product (20)View product websitereturned to you as they were not appropriate

Thermal Check TrousersMore reviews of this product (23)View product websitetrousere fine

Tie Waist Corduroy TrousersMore reviews of this product (168)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?