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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

136,363 out of 136,361 reviews

Trusted Customer

11 years ago

I just wish you didn't keep sending out so many mailings

Product reviews

Date of purchase: 23/11/2014

Trusted Customer

11 years ago

Service from Chums is always excellent

Product reviews

Date of purchase: 21/11/2014

Trusted Customer

11 years ago

very good and reliable company, item was unsuitable but refund arrived very quickly with no…

very good and reliable company, item was unsuitable but refund arrived very quickly with no problems

Product reviews

Date of purchase: 22/11/2014

Trusted Customer

11 years ago

The quality of merchandise in reality was not up to the photo standard

Chums

11 years ago

Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the trousers you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. If you would like to speak to one of our operators further, please contact us on enquiries@chums.co.uk

Product reviews

Date of purchase: 27/11/2014

Trusted Customer

11 years ago

Ordering was easy

Product reviews

Date of purchase: 28/11/2014

Trusted Customer

11 years ago

A good website with very reasonable prices and good delivery times.

Product reviews

Date of purchase: 28/11/2014

Trusted Customer

11 years ago

Excellent sevice even on returns

Chums

11 years ago

Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the sweater you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money.

Product reviews

Date of purchase: 24/11/2014

Trusted Customer

11 years ago

I ordered two pairs of Farah trousers and returned them as arranged because they were too…

I ordered two pairs of Farah trousers and returned them as arranged because they were too tight and of inferior quality. I was told I would receive a refund when the trousers were received. A month...

Chums

11 years ago

Thank you for your feedback. I am dissapointed that you experienced problems receiving your money back, I can assure you that we do chase our non-returned parcels up with our courier Hermes once informed. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams.

Product reviews

Date of purchase: 28/11/2014

Trusted Customer

11 years ago

No problems.

Product reviews

Date of purchase: 20/11/2014

Trusted Customer

11 years ago

good arrived on time

Product reviews

Date of purchase: 28/11/2014

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Chums Reviews

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LADIES LUCKY DIP TROUSERMore reviews of this product (8)View product websitePicture showed a silky finish reality was not up to it, but OK

Suede Trim Zipper CardiganMore reviews of this product (28)View product websiteProduct was what we ordered

Benbrook Vertical Jacquard ZipperMore reviews of this product (57)View product websiteProduct was what we ordered

Trellis Irish Tapestry Furniture AccessoriesMore reviews of this product (20)View product websiteThese pieces were just what I wanted, tasteful design which fits in with the rest of my livingroom.

Military Style SweaterMore reviews of this product (13)View product websitePoor shape and seemed baggy

Tootal Lambswool V-Neck SweaterMore reviews of this product (9)View product websiteNice feel to the sweater but I think I wiil have to be careful washing but pleased with the purchase

Farah Supreme TrouserMore reviews of this product (66)View product websiteI ordered my usual size in trousers (36/31) but these Farah trousers which are the top of the range, were too tight. I also found the material was poor compared with a pair I have had for some years,...Read more

Jersey Dress with Insert 43More reviews of this product (1)View product websiteIt has been admired.

Pack of 2 Long Sleeve Smart ShirtsMore reviews of this product (16)View product websiteexcellent

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