Chums Reviews

Thank you for your feedback. We are glad to see you ahve rated our service as good! We try to meet a good standard of service with all of our customers. I am sorry there has been a fault with the pockets on these trousers, if this is still an issue you can return the goods to us with the free returns label as you are still in your guarantee for returns. If you would like to speak abotu this issue more you can email us at enquiries@chums.co.uk

Thank you for your time and feedback. I do apologise you received the wrong item, after looking into your account I can see a incorrect parcel was delivered to you which we were unaware of. I can see the correct parcel was reordered for you on priority and has been delivered. If you still have any issues please do not hesitate to contact us at enquires@chums.co.uk

Thank you for your time and feedback. I do apologise if you order was slow being delivered, I can see we were waiting for stock in on the items you ordered which caused a slight delay. We do aim to answer emails within 4 working hours, at very busy periods all emails are answered within 48 hours and we do respond to all emails we receive.