After initial problems with size labelling, which was repeated on my next order, the matter was dealt with competently and with apologies, by one of your customer advisors - Eileen, I think.
Product reviews
Date of purchase: 20/10/2014
0
Share
Trusted Customer
11 years ago
good service
Product reviews
Date of purchase: 08/11/2014
0
Share
Trusted Customer
11 years ago
good gear at a good price which we recieved very quickly
Product reviews
Date of purchase: 24/10/2014
0
Share
Trusted Customer
11 years ago
Service excellent ordered and received within a couple of days.
Thank you for your feedback. We appreciate you have rated our service as good.
I am sorry to hear you are not happy with the item you have received. I can see you have returned the item to us and we have issued a refund back to you. Please do not let this put you off buying with us in the future as we have many items customers find of good quality.
Thank you for rating our service as good! We appreciate this very much! I am sorry to hear of the issue you have had with the trousers. If these are still no good for you then please return the trousers to us with a cover letter of the issue and we can hopefully have this resolved for you.
once again chums has let me down with poor sizing on its leisure trousers.
Thankfully you provide an excellent return service.
Chums
Chums
11 years ago
Thank you for your time and feedback. I am sorry to hear the sizing on our leisure trousers are no good for you. Our clothing are quite generous in size. The leg lengths however should measure exact to as advertised. I will have this issue passed onto our buyers to have the stock checked.
Product reviews
Date of purchase: 14/10/2014
0
Share
Trusted Customer
11 years ago
Chums delivered just what I wanted very fast and securely packaged.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.