Thank you for your feedback and I am so sorry if this parcel did not arrive within your specified time frame on this occasion. Also I am sorry to learn that you were unhappy with the shoes you purchased. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are fit for purpose, free from defects and offer value for money.
Trusted Customer
11 years ago
Please supply a returns address so that you can inspect the items for defects and value for money personally.
Product reviews
Date of purchase: 27/11/2014
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Trusted Customer
11 years ago
Better service than expected - superb.
Product reviews
Date of purchase: 03/12/2014
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Trusted Customer
11 years ago
good service
Product reviews
Date of purchase: 19/11/2014
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Trusted Customer
11 years ago
sorted out the size problem i ,made
Product reviews
Date of purchase: 14/12/2014
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Trusted Customer
11 years ago
Service and delivery leaves little to be required, always dependable!
I ordered size 9 but no way could I get them on.I would say they were more like size 8.When i sent them back they refunded me but not the original p and p charged.I emailed them and they refunded p...
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Chums
Chums
11 years ago
Thank you for your feedback. I was very sorry to learn that you were unhappy with the boots you purchased. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are fit for purpose, free from defects and offer value for money. Your comments have been passed to the Quality Control and Buying teams. Many Thanks.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.