Chums Reviews

Thank you for taking time too leave your feedback. Thank you

Thank you for leaving your feedback for us. I am sorry but the codes you have provided above are not reference to our item codes. I can see the feedback has been reference to ME216. We would really like to resolve this issue and speak to you further about it so we can get the right information. If you would like to do so please email us at 'enquiries@chums.co.uk'. A member of staff will be able to speak to you about this and hopefully resolve your experience into a positive one.

Thank you for your feedback. We are sorry to hear about the issue you had with the second pair of trousers we sent you. This issue sounds like a fault with our supplier. We will have the trousers looked into with the supplier to make sure this issue does not happen again and is not ongoing. We apologize again about this and hope this does not stop you ordering with us again in the future.

Thank you for your feedback, really pleased your so happy with your purchase.

Thank you for your positive feedback, pleased to hear your item was suitable.

Fantastic to hear. Thank you!

I am sorry to hear you are not happy with the slippers you purchased from us. We do offer a free returns service with collect+ for our customers to return any unsuitable goods to us with. Our returns policy is 14 days from when you receive the order for a refund, and 28 days for a exchange. If you find this item is still unsuitable you can speak to a member of staff at enquiries@chums.co.uk about this issue. They will be happy to help and try to resolve this product issue for you. We thank you for your feedback.

We are sorry to hear the item was not suitable. We do offer a free returns service via your local collect + store. Thank you for taking time to leave this feedback.

I am sorry to hear the item you have received are unsuitable I can confirm we do offer a free returns service we will accept any unsuitable/faulty items back for a full refund. I have passed your comments onto our web department who are investigating this facility.

Good to hear. Thank you