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Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,881

2,590

656

229

513

15,869

ratings over the past year

Displaying all 126,865 reviews
Trusted Customer
10 years ago
Date of purchase: 17/08/2014
No Complaints
No Complaints
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Chums
Chums
10 years ago
Good to hear. Thank you
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Trusted Customer
10 years ago
Date of purchase: 10/08/2014
Well it worked OK!
Well it worked OK!
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Chums
Chums
10 years ago
I am sorry to hear the goods you received were uncomfortable and you were not happy with your purchase. If you would like us to deal with your enquiry further you can email us at enquiries@chums.co.uk. A member of staff will be happy to speak to you about your enquiry and try to resolve this matter in a positive way for you.
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Chums
Chums
10 years ago
Thank you for your feedback. I am sorry to hear the items you have received are unsuitable I can confirm we do offer a free returns service were we will accept any unsuitable/faulty items back for a full refund.
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Trusted Customer
10 years ago
Date of purchase: 08/08/2014
On line contact needs acknowledgement that message has been received
On line contact needs acknowledgement that message has been received
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Chums
Chums
10 years ago
Thank you for your feedback. I have passed your comments onto our web department so our service can be improved in the future.
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Trusted Customer
10 years ago
Date of purchase: 18/08/2014
Sent wrong size. Couldn't re-order as out of stock
Sent wrong size. Couldn't re-order as out of stock
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Chums
Chums
10 years ago
I am sorry to hear you were sent your goods in the wrong size. We do offer a free returns service to return any unwanted goods to us for a refund or an exchange. If we do have other sizes in stock we would have been happy to exchange the item for you. I do apologize we were unable to do this for you. I have had a look into your account and can see the postage you paid for the order was not refunded. I will have this refunded back to you as this was a error on our behalf. We hope this does not stop you shopping with us in the future.
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Trusted Customer
10 years ago
Date of purchase: 13/08/2014
Good service. Jumper was a gift and very suitable good fit.
Good service. Jumper was a gift and very suitable good fit.
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Chums
Chums
10 years ago
Great Feedback, Thank you!
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Trusted Customer
10 years ago
Date of purchase: 16/08/2014
Good service
Good service
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Chums
Chums
10 years ago
Thank you for taking time to leave your feedback, glad to hear our item and service was good.
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Trusted Customer
10 years ago
Date of purchase: 16/08/2014
Good and quick service
Good and quick service
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Chums
Chums
10 years ago
Great news thank you for your feedback.
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Trusted Customer
10 years ago
Date of purchase: 14/08/2014
Speedy delivery
Speedy delivery
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Chums
Chums
10 years ago
Thank you do much for taking time to leave this feedback. Much appreciated.
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Chums
Chums
10 years ago
.
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Trusted Customer
10 years ago
Date of purchase: 08/08/2014
First class service, cannot fault it.
First class service, cannot fault it.
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Chums
Chums
10 years ago
Thank you for your feedback, fantastic to hear you were so pleased with your item.
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Chums
Chums
10 years ago
Thank you for your feedback. Fantastic to hear you were so pleased with your product.
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Trusted Customer
10 years ago
Date of purchase: 07/08/2014
Good firm to deal with. There are some surprises, for example a jacket was sent…
Good firm to deal with. There are some surprises, for example a jacket was sent out in just a plastic bag; I had to have the crumpled jacket specially pressed in order to wear it!
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Chums
Chums
10 years ago
I am sorry to hear your item arrived in a poor condition, I can assure you this is not our usual standard of service and may have been affected in transit. I can confirm we do offer a free returns service were we will accept any unsuitable/faulty items back for a full refund.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.