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Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,890

2,593

656

230

513

15,882

ratings over the past year

Displaying all 126,898 reviews
Trusted Customer
10 years ago
Date of purchase: 10/08/2014
Fairly simple to order on the internet - delivery as promised
Fairly simple to order on the internet - delivery as promised
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Chums
Chums
10 years ago
Thank you for taking time too leave your feedback. Thank you
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Trusted Customer
10 years ago
Date of purchase: 10/08/2014
Swift delivery
Swift delivery
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Chums
Chums
10 years ago
Thank you for leaving your feedback for us. I am sorry but the codes you have provided above are not reference to our item codes. I can see the feedback has been reference to ME216. We would really like to resolve this issue and speak to you further about it so we can get the right information. If you would like to do so please email us at 'enquiries@chums.co.uk'. A member of staff will be able to speak to you about this and hopefully resolve your experience into a positive one.
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Trusted Customer
10 years ago
Date of purchase: 14/08/2014
I have no complaint at all about the service you give.
I have no complaint at all about the service you give.
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Chums
Chums
10 years ago
Thank you for your feedback. We are sorry to hear about the issue you had with the second pair of trousers we sent you. This issue sounds like a fault with our supplier. We will have the trousers looked into with the supplier to make sure this issue does not happen again and is not ongoing. We apologize again about this and hope this does not stop you ordering with us again in the future.
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Trusted Customer
10 years ago
Date of purchase: 19/08/2014
Fast delivery. Had the size I needed.
Fast delivery. Had the size I needed.
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Chums
Chums
10 years ago
Thank you for your feedback, really pleased your so happy with your purchase.
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Trusted Customer
10 years ago
Date of purchase: 17/08/2014
swift & efficient order and delivery process.
swift & efficient order and delivery process.
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Chums
Chums
10 years ago
Thank you for your positive feedback, pleased to hear your item was suitable.
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Trusted Customer
10 years ago
Date of purchase: 11/08/2014
Prompt service and excellent product. Thank you
Prompt service and excellent product. Thank you
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Chums
Chums
10 years ago
Fantastic to hear. Thank you!
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Trusted Customer
10 years ago
Date of purchase: 15/08/2014
sATISFACTORY
sATISFACTORY
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Chums
Chums
10 years ago
I am sorry to hear you are not happy with the slippers you purchased from us. We do offer a free returns service with collect+ for our customers to return any unsuitable goods to us with. Our returns policy is 14 days from when you receive the order for a refund, and 28 days for a exchange. If you find this item is still unsuitable you can speak to a member of staff at enquiries@chums.co.uk about this issue. They will be happy to help and try to resolve this product issue for you. We thank you for your feedback.
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Trusted Customer
10 years ago
Date of purchase: 17/08/2014
Poor delivery service and return service, to expensive
Poor delivery service and return service, to expensive
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Chums
Chums
10 years ago
We are sorry to hear the item was not suitable. We do offer a free returns service via your local collect + store. Thank you for taking time to leave this feedback.
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Trusted Customer
10 years ago
Date of purchase: 18/08/2014
Would like to leave instructions for delivery drivers
Would like to leave instructions for delivery drivers
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Chums
Chums
10 years ago
I am sorry to hear the item you have received are unsuitable I can confirm we do offer a free returns service we will accept any unsuitable/faulty items back for a full refund. I have passed your comments onto our web department who are investigating this facility.
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Trusted Customer
10 years ago
Date of purchase: 17/08/2014
No Complaints
No Complaints
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Chums
Chums
10 years ago
Good to hear. Thank you
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.