Chums Reviews

Good to hear. Thank you

I am sorry to hear the goods you received were uncomfortable and you were not happy with your purchase. If you would like us to deal with your enquiry further you can email us at enquiries@chums.co.uk. A member of staff will be happy to speak to you about your enquiry and try to resolve this matter in a positive way for you.

Thank you for your feedback. I am sorry to hear the items you have received are unsuitable I can confirm we do offer a free returns service were we will accept any unsuitable/faulty items back for a full refund.

Thank you for your feedback. I have passed your comments onto our web department so our service can be improved in the future.

I am sorry to hear you were sent your goods in the wrong size. We do offer a free returns service to return any unwanted goods to us for a refund or an exchange. If we do have other sizes in stock we would have been happy to exchange the item for you. I do apologize we were unable to do this for you. I have had a look into your account and can see the postage you paid for the order was not refunded. I will have this refunded back to you as this was a error on our behalf. We hope this does not stop you shopping with us in the future.

Great Feedback, Thank you!

Thank you for taking time to leave your feedback, glad to hear our item and service was good.

Great news thank you for your feedback.

Thank you do much for taking time to leave this feedback. Much appreciated.

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Thank you for your feedback, fantastic to hear you were so pleased with your item.

Thank you for your feedback. Fantastic to hear you were so pleased with your product.

I am sorry to hear your item arrived in a poor condition, I can assure you this is not our usual standard of service and may have been affected in transit. I can confirm we do offer a free returns service were we will accept any unsuitable/faulty items back for a full refund.