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Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,966

2,624

661

234

522

16,007

ratings over the past year

Displaying all 126,447 reviews
Trusted Customer
11 years ago
Date of purchase: 31/08/2013
items ordered 1/913 not recd. item ordered 15/9/13 recd
items ordered 1/913 not recd. item ordered 15/9/13 recd
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Chums
Chums
11 years ago
Please accept our apologies if your order from the 01.09 has still not been received. I have looked into this and all items left us on the 04.09. Please either contact us via telephone or e-mail us at enquiries@chums.co.uk to discuss this.
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Trusted Customer
11 years ago
Date of purchase: 05/09/2013
Splendid web site - understandable and I especiaslly likethe feature which shows enlarged views of…
Splendid web site - understandable and I especiaslly likethe feature which shows enlarged views of parts of your products.
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Chums
Chums
11 years ago
Fantastic. Many thanks for taking the time to leave such great feedback. Much appreciated !
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Trusted Customer
11 years ago
Date of purchase: 27/08/2013
still waiting for 1 valence
still waiting for 1 valence
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Chums
Chums
11 years ago
I am sorry to hear you are still awaiting one item. I have tried to call you to discuss this. Please e-mail us when you are available and we will call you back. Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 26/08/2013
Wrong colour sent to us in the beginning with no explanation as to why. I…
Wrong colour sent to us in the beginning with no explanation as to why. I had to send the trousers back( by taking them to a collection shop) and ask you to send the correct colour. You answered by...

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Chums
Chums
11 years ago
please accept our apologies for sending you an alternative colour, we had an exceptional summer season for this product but have unfortunately had problems restocking this item in some colours since then due to supplier issues beyond our control, i'm glad i had the opportunity to speak to you a little earlier and hope this doesnt put you off from ordering with us in the future.
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Trusted Customer
11 years ago
Date of purchase: 04/09/2013
pleased with everything i have bought
pleased with everything i have bought
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Chums
Chums
11 years ago
Great to hear - Thanks
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Trusted Customer
11 years ago
Date of purchase: 01/09/2013
No response to follow up for delivery information
No response to follow up for delivery information
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Chums
Chums
11 years ago
Please accept our apologies for the late delivery. I have looked into this and we was currently waiting for an item to come back into stock before we dispatched your order. I can confirm your order has now left us.
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Trusted Customer
11 years ago
Date of purchase: 29/08/2013
Delivery time-scale a bit slow
Delivery time-scale a bit slow
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Chums
Chums
11 years ago
Sorry to hear the delivery was quite slow. Glad to hear you are happy with the product.
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Trusted Customer
11 years ago
Date of purchase: 30/08/2013
I have always quick service and delivery from Chums, over many years.
I have always quick service and delivery from Chums, over many years.
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Chums
Chums
11 years ago
Thank you so much for taking the time to leave this feedback – much appreciated and really pleased your are so happy with your purchase.
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Trusted Customer
11 years ago
Date of purchase: 27/08/2013
Always a very quick service
Always a very quick service
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Chums
Chums
11 years ago
Great - many thanks !
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Trusted Customer
11 years ago
Date of purchase: 26/08/2013
Delivered when they said they would and easy to order on line
Delivered when they said they would and easy to order on line
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Chums
Chums
11 years ago
Great - many thanks
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.