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Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

Displaying all 126,401 reviews

Trusted Customer

11 years ago

Date of purchase: 26/08/2013

Wrong colour sent to us in the beginning with no explanation as to why. I…

Wrong colour sent to us in the beginning with no explanation as to why. I had to send the trousers back( by taking them to a collection shop) and ask you to send the correct colour. You answered by...

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Chums

11 years ago

please accept our apologies for sending you an alternative colour, we had an exceptional summer season for this product but have unfortunately had problems restocking this item in some colours since then due to supplier issues beyond our control, i'm glad i had the opportunity to speak to you a little earlier and hope this doesnt put you off from ordering with us in the future.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 04/09/2013

pleased with everything i have bought

Chums

11 years ago

Great to hear - Thanks

Product reviews

Trusted Customer

11 years ago

Date of purchase: 01/09/2013

No response to follow up for delivery information

Chums

11 years ago

Please accept our apologies for the late delivery. I have looked into this and we was currently waiting for an item to come back into stock before we dispatched your order. I can confirm your order has now left us.

Trusted Customer

11 years ago

Date of purchase: 29/08/2013

Delivery time-scale a bit slow

Chums

11 years ago

Sorry to hear the delivery was quite slow. Glad to hear you are happy with the product.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 30/08/2013

I have always quick service and delivery from Chums, over many years.

Chums

11 years ago

Thank you so much for taking the time to leave this feedback – much appreciated and really pleased your are so happy with your purchase.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 27/08/2013

Always a very quick service

Chums

11 years ago

Great - many thanks !

Product reviews

Trusted Customer

11 years ago

Date of purchase: 26/08/2013

Delivered when they said they would and easy to order on line

Chums

11 years ago

Great - many thanks

Product reviews

Trusted Customer

11 years ago

Date of purchase: 26/08/2013

Never deliver on time.

Chums

11 years ago

Please accept our apologies for the delay with your recent order, the item you ordered is very popular we do try to keep the stock levels replenished. I am sorry to hear on this occasion we have failed. If the substitute is not suitable please return it for a refund.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 31/08/2013

Good service.

Chums

11 years ago

Many Thanks

Product reviews

Trusted Customer

11 years ago

Date of purchase: 05/09/2013

I put good because there is no option to put average.

Chums

11 years ago

Thank you for leaving feedback. All customer feedback is taken on board. Many Thanks

Product reviews

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About Chums

Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.

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03333 554455

Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom

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Chums Reviews

COTTON TROUSERS WITH GROWING ROOMMore reviews of this product (1,964)View product website

COTTON TROUSERS WITH GROWING ROOMMore reviews of this product (1,964)View product websitepleased with everything i have bought

PEGASUS ZIP NECK TOPMore reviews of this product (13)View product websiteVery impressed with the product

DR KELLER THERMAL LINED EASY ACCESS TOUCH AND CLOSE BOOTMore reviews of this product (14)View product websiteThe slippers I ordered were for my husband, who is in a nursing home, and having Velcro to fasten them helps the staff dressing him. They are very warm and easy to wear.

ALDON CLASSIC SAFARI JACKETMore reviews of this product (8)View product websiteVery pleased with Jacket good and true fit

FARAH FLEX TROUSERS WITH SELF ADJUSTING WAISTBANDMore reviews of this product (1,750)View product websiteRepeat order so knew the quality we were getting and the fit too.

LEISURE TROUSERSMore reviews of this product (1,824)View product websitePity the colour ordered was not available and was sent a substitute

CARGO MULTI POCKET TROUSERSMore reviews of this product (1,266)View product websitegood and useful product and satisfactory fitting.

FARAH FROGMOUTH POCKET TROUSERSMore reviews of this product (1,212)View product websiteAgain no option to put average. The quality of the trouser does not seem as good as it used to be, the material seems thinner with the black than the Bark colour or the grey. The material used to be...Read all

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