I tried the wide and the normal fit but neither fitted me very well so I returned then and that is why I would not recommend. This is a personal thing as the quality, customer service and price were...
Brought these for my mam, very pleased with them and the price. Was very good. Mam really loves these shoes so much we brought another pair.. Well done chums.
Anirudh
Chums
1 day ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
I realise I had bought these shoes before. They state 'wide fit' but after wearing then for about an hour I couldn't beat the pinching any longer. It was a struggle to get my feet into them and then...
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Karen
Chums
11 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. We would advise for future reference, to return any unwanted items back to us using the free Evri return label enclosed in your parcel and we can offer either an exchange or refund.
Thank you very much for your feedback. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
Thanks for your feedback. It's disappointing to hear this. I can see from your account that a parcel was returned to us on 5/6/25 and the return and refund were processed on the 12/6/25, this is within the 14 day return timeframe that we advise to allow. However, If you need any further help please get in touch.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.