I'm glad to hear the shoes are comfortable, we include a prepaid and free returns label with each order so that if its not 100% to your liking you can send it back to us for a refund or exchange.
shoes did not fit they say wide fit but narrow fit
Andrew
Chums
4 years ago
Thank you for commenting. I'm sorry to hear you aren't a fan of the shoes you have bought, this item is not described as wide fitting so I feel that there may have been some confusion. Please take advantage of our free returns label if you need to get this replaced or refunded.
supposed to be a size 7 more like a size 6, also very narrow fit so had to give them away
Sarah Ellis
Chums
4 years ago
I am sorry this item was not suitable and ran small, I will pass these comments on the our buying and design teams to further consider. If in future you are not happy or an item is unsuitable please take advantage of our free returns and obtain either a replacement, exchange or refund.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
