The equipment is reasonable quality and I am sure would normally be a great help but if you have no strength to push your foot in ( I have MS) it does not work. Also it will cost me more to return it...
Read more
Karen
Chums
10 months ago
Thank you very much for your feedback. I will address your comments with our quality assurance and buying teams. It is such a shame your order did not meet your expectations on this occasion. I can see from you account the item was returned to us ad a refund issued. If you need any further help please get in touch.
It's not what I expected having to wear compression socks thought it looked to be what I wanted however having one hip replaced and waiting for the other to be done I am unable to carry out the...
Read more
Rachel
Chums
1 year ago
Thank you for taking the time to review our Sock Aid. I am sorry that this product did not meet your expectations on this occasion.
We never received the Sock aid. We were sent a shredding machine instead. I wrote a letter of complaint and had a less than sympathetic reply. I wrote another letter - that was never responded to. I...
Read more
Julie
Chums
1 year ago
Thank you for your feedback. All of your comments have been addressed with the relevant managers. We are a pay as you shop company, so unfortunately our system needs to have received the returned item or the item to have been lost in transit. Our sincere apologies for the inconvenience caused.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
