It looks lovely however it seems to have a fault under the arm. The material clumps and hurts in the arm pit
Karen
Chums
19 days ago
Thanks for your feedback. I'm sorry to hear the item wasn't a suitable fit. We will note your comments and get this fed back to the relevant department. I can see a refund has been processed for you, and we do hope you contniue to shop with us.
I thought I’d found what I’ve been looking for when I purchased this jacket however it wasn’t true to size and was to big I returned it last Thursday (7days ago) I haven’t had an acknowledgment or a...
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Helen
Chums
1 month ago
We are sorry this was not a good fit on you, I can confirm that a refund has been processed today for you.
Had to return in as too big and would not recommend chums as it takes 10 days to get a refund and then had to pay £5 95 postage even though they advertised free postage each way.
Helen
Chums
1 month ago
We are sorry to hear this, it is standard to allow up to 10 days for the returns process, I have today issued a refund for the delivery charge of £5.95 for you, please allow 3 to 5 working days for this to show in your account, thank you for your feedback.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.