These shoes didn't seem to be a standard size 11 and therefore didn't fit comfortably.
Helen
Chums
25 days ago
Thank you for your feedback. We’re sorry to hear that the shoes didn’t fit as expected. Sizing can sometimes vary between styles or manufacturers, and we understand how frustrating that can be. We appreciate you bringing this to our attention and will share your comments with our team to help improve future sizing consistency.
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
The shoes were such a Bad Fit.
I have contacted this company many times and have been Lied to Every Time and a Company you Cannot Trust at all.
Karen
Chums
3 months ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. I can see that both the return and refund have been dealt with for you on 24/3/26. If you need any further help please get in touch.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
