How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cuckoo Clock Reviews | Chums Reviews

Name: Cuckoo Clock
Rating: 3.3 (24 reviews)

Displaying all 24 reviews

Trusted Customer

4 months ago

Date of purchase: 20/01/2025

Cuckoo Clock

View product website

Looked very nice in the book but was very plastic when opened, I wanted it to hang in my hall way but it would not have looked nice. I know it was only £40 but if it had looked more wood like it...

Read all

Helen

Chums

4 months ago

We are sorry to hear the clock did not live up to your expectations.

See full customer review

Mrs Lisa Clifton

6 months ago

Date of purchase: 08/12/2024

Cuckoo Clock

View product website

Great

Kiran

Chums

6 months ago

Thanks for sharing your rating with us. Thank you for your custom.

See full customer review

Trusted Customer

6 months ago

Date of purchase: 03/12/2024

Cuckoo Clock

View product website

Lovely cuckoo clock it works absolutely fine good buy to anyone who loves them like I do thank you very much for wrapping it securely to get it to me val

Enamalamanda

Chums

6 months ago

We truly appreciate your positive feedback, thank you for your custom.

See full customer review

Mrs Catherine Ward

10 months ago

Date of purchase: 18/08/2024

Cuckoo Clock

View product website

It does not look like the picture. It is very small made of cheap plastic. Returns have been a nightmare, no post office or inpost locker etc would accept the return label. Resulting in me having...

Read all

Helen

Chums

10 months ago

We are sorry the item was not suitable. Returns are free. This information is on the invoice. To find your nearest local Evri ParcelShop or Locker please visit www.evri.com/find-a-parcelshop. On checking your nearest return is InPost Locker 24/7 - InPost Locker - Panfield Lane Convenience Store 194 Panfield Lane, CM7 5RJ Open 24/7 or alternatively 1.69 miles Best One 165 West Street, LU6 1PD Open until 23:00 Print in ParcelShop To discuss this further please contact us at enquiries@chums.co.uk

See full customer review

Mr Keith Gledhill

Marden, Tonbridge

1 year ago

Date of purchase: 03/06/2024

Cuckoo Clock

View product website

Excellent quality and my wife loves it. It is better looking on the wall than in the catalogue. Thank you.

Anirudh

Chums

1 year ago

We truly appreciate your positive feedback, thank you for your custom.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 02/06/2024

Cuckoo Clock

View product website

The cuckoo clock looked lovely, but it didn't work properly. It kept time well but the cuckoo chimed 10 minutes before every hour!

Julie

Chums

1 year ago

Thank you for taking the time to review your shopping experience with Chums. It is such a shame your order did not meet your expectations on this occasion.

See full customer review

Mr Robert FitzGerald

Holt, North Norfolk

1 year ago

Date of purchase: 07/05/2024

Cuckoo Clock

View product website

Excellent product. There are many cheapo cuckoo clocks on the market but the CHUMS model is really good in all respects. Highly reccomended .

Anirudh

Chums

1 year ago

We truly appreciate your positive feedback, thank you for your custom.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 24/04/2024

Cuckoo Clock

View product website

My mum loves the clock. Thought it mite be a bit bigger.

Divyashree

Chums

1 year ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

See full customer review

Ms Jane Withey

1 year ago

Date of purchase: 14/11/2023

Cuckoo Clock

View product website

On arrival clock looked lovely, but setting up time and cuckoo was impossible as the cuckoo wouldn't the right amount of times on each hour.

Karen

Chums

1 year ago

Thanks for your feedback. I'm sorry to hear the item was suitable. We will get this fed back to the relevant department for investigation. If you need any further help please get in touch.

See full customer review

Miss Margaret Dunn

1 year ago

Date of purchase: 05/11/2023

Cuckoo Clock

View product website

Lovely cuckoo clock, chimes on the hour, quiet otherwise. Mum loves it, reminds me of my grandparents house

Supraja

Chums

1 year ago

We truly appreciate your positive feedback, thank you for your custom.

See full customer review

Not received a review invite?

About Chums

Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.

Read all

03333 554455

Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom