Childrens Bed Shop Reviews

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Thank you for your feedback. The delivery lead time for the product was stated as delivery within 10 working days, but we are sorry to hear that this delivery lead time was not as you expected.

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Thank you for your feedback on our service. Yes, we can advise that we have an option for "Room of Choice" service available at the time of checkout, but this service was not opted for, so the standard delivery service was carried out, where the delivery team deliver the goods into the hallway.

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Thank you for your comments, they are much appreciated.

Thank you for your feedback. As to the extra charges to the timed service, and "Room of Choice" service that we offer, these charges go to the transport company if a customer chooses to pay for these additional levels of delivery service. As to this particular delivery driver, the member of staff must have been feeling generous if asked to carry the goods upstairs :) but this would not have been guaranteed, as they are only allowed to take the goods to a room of choosing, if this service is paid for.

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