Both the web site and your in store staff are excellent, you are very badly let down by your delivery service (Yodel in my case) and the fact that they then lied just made it worse. I sat in...
Very good. But replacement item although well packed was still wet and squashed in the post. I think some packing around the trigger would help. Perhaps a cardboard collar?
My purchase was made over the phone and arranged for pick on arrival told purchase was on a trolley somewhere it took over 15 min to locate it and another 15 min to put it through the till.Never...
Read more
Trusted Customer
10 years ago
The garden side of cherry lane is ok but the hardware side is going to loose you your reputation .After being treated as I was a mug but knowing I would find out when I arrived home wow what people you must be ,no apology either this must happen regular.
Product reviews
Trusted Customer
10 years ago
Trying to sell faulty goods as I sure you knew each one of the hedging rolls were faulty.i had six rolls every one was rubbish.That is unless I was unlucky to get the only six faulty ones ,I don't think so.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.