I bought gazebo online and don't coming. One week every day I called you and every time same answer. "Today your parcel will be delivered "when I asking where is my parcel, why don't coming. No...
Read more
Customer Service Department
Cherry Lane Garden Centres
9 years ago
Dear Zizi, I am sorry to hear on this occasion our delivery service did not meet the high standard we expect from our delivery partners. We have refunded your order, please accept our sincerest apologies for the inconvenience caused. We are using your feedback to see how we can improve our service in the future. Kind regards, Cherry Lane Customer Care
Product reviews
Date of purchase: 26/08/2016
1
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
When went to collect there was a note that said 'speak to me first' on my order and there were 5 lights when I only wanted 4, assuming a manager had written this, the man giving me the order said...
Read more
Customer Service Department
Cherry Lane Garden Centres
9 years ago
Hi, I am sorry to hear about the level of service received and product quality was not to the high standard we expect our customers to receive when purchasing products from Cherry Lane. We are using your feedback to see how we can improve our service in the future. Kind regards, Cherry Lane Customer Care
Product reviews
Date of purchase: 18/08/2016
0
Share
Trusted Customer
9 years ago
The dimensions were not clear and meant the product had to be returned to the store
Customer Service Department
Cherry Lane Garden Centres
9 years ago
Hi, I am sorry to hear about the product information was not to the high standard we expect to have published and available to our customer at Cherry Lane. We have used your feedback to update the product information. Kind regards, Cherry Lane Customer Care
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
