The product was faulty and it has taken 2 weeks and 3 phone calls and the threat to cancel payment for any one to contact me about fixing the problem.
Customer Service Department
Cherry Lane Garden Centres
9 years ago
Hi, I am sorry to hear about the level of service received was not to the high standard we expect our customers to receive when purchasing products from Cherry Lane. If you are still awaiting the replacement if you can contact us on by either email enquiries@cherrylane.co.uk or by phone on 0343 487 4030 an we will make sure we get this resolved for you. We are using your feedback to see how we can improve our service in the future. Kind regards, Cherry Lane Customer Care
Product reviews
Date of purchase: 07/09/2016
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Trusted Customer
bradwell
9 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
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