I ordered on line I phoned to say I would collect next day and when I went to collect my item I was told they had sent it back to the warehouse that morning but a lovely young nan said he would...
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Date of purchase: 09/10/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
Well Being they were the most competitively priced, and they are just what I needed, from time of ordering, to the delivery of said items, they were very punctual. and no damages to the box
Item ordered on September 24th, still awaiting delivery.
No contact details for courier, no prospective date given. Pitiful service.
Customer Service Department
Cherry Lane Garden Centres
9 years ago
Hi, I am sorry to hear on this occasion our delivery service communication was not to the high standard we expect our customers to receive. We are using your feedback to see how we can improve our service in the future. Kind regards, QD Customer Care
Date of purchase: 24/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
Delivery was confused and badly managed, items delivered damaged. Still awaiting replacement
Customer Service Department
Cherry Lane Garden Centres
9 years ago
Hi, I am sorry to hear about the level of service received was not to the high standard we expect our customers to receive when purchasing products from Cherry Lane. If you are still awaiting the replacement if you can contact us on by either email enquiries@cherrylane.co.uk or by phone on 0343 487 4030 an we will make sure we get this resolved for you. We are using your feedback to see how we can improve our service in the future. Kind regards, Cherry Lane Customer Care
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
