We ordered and outside table and chairs which was delivered by an outside company. The communication wasn’t too good and the day it was meant to be delivered it wasn’t. I had been left to wait in all...
Read more
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Thank you for your review. I am sorry to hear of this, your feedback will be passed on to ensure we are providing the best possible service. Kindest regards - Jasmine
Product reviews
Date of purchase: 18/07/2019
0
Share
TC
Trusted Customer
Coalville
7 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
Worst customer service ever. Problems with delivery, then gazebo was damaged & has missing parts, easy to resolve you would think but no.. You have to Email as won't talk on phone & don't reply for...
Read more
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Hello,Thank you for your review. I am very sorry for the inconvenience caused. I have spoken with customer care and they have advised me they have marked your replacement as urgent and will chase this up today.Please let us know if you require any further assistance.Kindest regardsJasmine
Date of purchase: 16/07/2019
0
Share
Trusted Customer
7 years ago
Very efficient and helpful.
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Thank you very much for your review. Kindest regards - Jasmine
Product reviews
Date of purchase: 16/07/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
you advertised two garden chairs for £40 but had none in stock at countesthorpe garden center and i was informed they could not order any for me so i had to order them from your head depot so i had...
Read more
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Hello, unfortunately, if a store does not have stock available on hand but our website warehouse does then this has to be ordered online. Your feedback will be passed on. Kindest regards - Jasmine
Product reviews
Date of purchase: 15/07/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
Very quick delivery
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Thank you very much for your review. Kindest regards - Jasmine
Product reviews
Date of purchase: 15/07/2019
0
Share
Trusted Customer
7 years ago
Purchased items haven't arrived. No communication to tell us why they haven't arrived. Continue to wait...
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Hello, I have checked your order and it was dispatched on 09/07/2019 please could you get in contact with our customer care team (customercare@qdstores.co.uk) and a member of our team will be able to help. Kindest regards - Jasmine
Trusted Customer
7 years ago
Within two hours of posting this the package arrived! I'm glad I've got the opportunity to change the rating. My only 'complaint' would be that I'd expected an e-mail (it happened before but not this time) advising when it would arrive. But this is a minor tissue.
Product reviews
Date of purchase: 09/07/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
They phoned me to check when it was convenient to deliver and delivered our chairs 10 days before we expected them. The delivery was on time, fast and friendly. In this day and age my wife and me...
Read more
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Thank you very much for your 5-star review. Kindest regards – Jasmine
Product reviews
Date of purchase: 07/07/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
It was easy to book the event and very straight forward
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Thank you very much for your 5-star review. Kindest regards – Jasmine
Product reviews
Date of purchase: 10/07/2019
1
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Cherry Lane Garden Centres:
Excellent service and quick delivery
Customer Service Department
Cherry Lane Garden Centres
7 years ago
Thank you very much for your 5-star review. Kindest regards – Jasmine
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
