I was sent the wrong size, the item is now no longer in stock so I've had to return the item. No one got back to me from customer service.
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
So sorry for the delay in getting back to you here. We can only offer our deepest apologies for the inconvenience. 💖 We can see our team have now got back to you in an attempt to resolve this ASAP. 🥰
We look forward to hearing from you!
Thanks
The Chelsea Peers NYC Team ***
I ordered on 11th December and I’m still waiting for it to be delivered
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review. We can only offer our deepest apologies for the delay with your parcel. Unfortunately it looks like the parcel got delays in a back log on its way to the destination country. 💖 We can only apologies on the carriers behalf for this.
The good news is that this now looks to be delivered. Please let us know if there is anything else we can do to help you here. 🥰
Thanks
The Chelsea Peers NYC Team ***
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
