Well, I haven’t received it yet. I was supposed to be delivered on the 29. DPD told me it would be delivered on the 31, then the 2(problem with scanner)the the 3rd nothing. Today 4th still nothing, I...
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Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for taking our call. Once again we can only apologies for DPDs delays in getting this parcel to you. It looks like the parcel is set for delivery tomorrow (6th) now so we will do everything in our power to try and get this delivered successfully. đź’–
Please let us know if there is anything else we can do for you.
Thanks
The Chelsea Peers NYC Team ***
Trusted Customer
5 years ago
Unfortunately DPD told me it’s being sent back, I didn’t authorise them to do it
Trusted Customer
5 years ago
Well apparently DPD is sending it back, I don’t know why
Chelsea Peers
Chelsea Peers
5 years ago
Hi There,
Thank you so much for letting us know. We can only apologies for DPDs errors. We have requested for a replacement to be prepared for dispatch ASAP for you.
We will contact you via email as soon as we have an update for you. 🥰
Thanks
The Chelsea Peers NYC Team ***
Very impressed with the quality of Pyjamas, very soft and comfortable! I got them on sale but I would be happy to pay full price for them given the great quality and cute designs.
I have purchased multiple pairs of pyjamas from Chelsea peers now 5 I believe.
Two pairs where sent in the wrong size which as they where given as gifts was really disappointing.
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for letting us know about this issue. We can only offer our deepest apologies for the inconvenience. We have raised this issue to our warehouse team to get it investigated ASAP.
We can see our customer service team have contacted you in the attempt to resolve this. 🥰 💖
Please let us know if there is anything else we can do for you.
Thanks
The Chelsea Peers NYC Team ***
Very disappointing, still haven't received order. Received an email to say parcel would be delivered by DPD on the 31st December - still not received. Have tried emailing but no response.
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review. We have just left a message on your voice mail as it looks like DPD have managed to book your order in this afternoon which will hopefully lead to a successful delivery tomorrow. 🥰
We can only apologies for their delay in getting the order to you. Please let us know if there is anything else we can do for you.
Thank you
The Chelsea Peers NYC Team **
Product reviews
Chelsea Peers
Chelsea Peers
5 years ago
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Chelsea Peers
Chelsea Peers
5 years ago
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Chelsea Peers
Chelsea Peers
5 years ago
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Date of purchase: 28/12/2020
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Trusted Customer
5 years ago
My package was dispatched in good time giv6en it was ordered over Christmas
Amazing service. It was my first time I ordered from Chelsea Peers and omg I was in for a treat! The packaging was very posh and so cute. I bought a warm dressing gown for my boyfriend for Christmas...
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