Goods not yet received from over 1 wk ago. Got an alert on Monday that my delivery had been booked with DPD, but according to the tracking CP have not yet handed the order over to DPD. Waiting for an...
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Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review. We can only apologies for DPDs delays in getting this parcel processed for you. Unfortunately it looks like it got stuck in a back log when it was handed over to them from us on the 3rd. 💖 The goods news is that it now looks to be on the move so should hopefully be with you by EOD tomorrow.
Please let us know if there is anything else we can do for you. We are always happy to help. 🥰
Thanks
The Chelsea Peers NYC Team ***
Date of purchase: 01/01/2021
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lorraine gow
5 years ago
What lorraine gow said about Chelsea Peers:
Absolutely love my pyjamas I bought 3 pairs and each pair are beautiful, service was first class. Good quality and attention to detail like labels and I even got a pair of panda socks that I was...
I love the pyjamas so much and always been a big fan. My experience was good but my panda pyjamas arrived without the socks. I wasn’t going to say but I saw this pop up.
I was sent an email to say I would receive my ourchase on 31 December nothing has arrived yet and it is 2nd Jan. No enail to apologise
Chelsea Peers
Chelsea Peers
5 years ago
Hi There,
Thank you so much for getting in touch here and for letting us know about this. We can only apologies for DPD's delay in delivering your parcel. We will get in touch with them ASAP to try get this resolved.
We will let you know as soon as we hear back. 💖
Thanks
The Chelsea Peers NYC Team ***
Trusted Customer
5 years ago
Still waiting for my parcel money left my acoount but no parcel.
DPD website says they are waiting for the parcel
Will I ever receive my goods?
Chelsea Peers
Chelsea Peers
5 years ago
Hi There,
Thank you so much for taking our call. We are so pleased we have been able to get this resolved. Please let us know if there is anything else we can do for you.
Thank you
The Chelsea Peers NYC Team **
Trusted Customer
5 years ago
I have updated my review as Chelsea Peers have sorted this out now. They rang me to say the parcel had been found and was now on it's way and it arrived the next day. So credit where it is due. I am happy with the pjs when they finally arrived!
Theses are the softest pj’s I’ve ever had. They’re also light and breathable too. Delivery was quick and on time and I’m really happy with my purchase especially as they’re the eco set so...
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