Hey There,
Thank you so much for getting in touch here. We hope you're well. We can only apologies on DPDs behalf for the delay in getting your order to you. We can see it was successfully delivered for you on the 10th. 🥰
Unfortunately DPD have been seeing small delays throughout their network at this time however they have assured us they will get all parcels delivered successfully.
If there is anything else we can help you with please do get in touch with hello@chelseapeersnyc.com. They will be able to resolve any other issues that may arise. 🥰 💖
Thank you
The Chelsea Peers NYC Team ***
after ordering I was told that 2 items are out of stock and therefore I have been charged extra and am waiting for Joe to reply from last day but no reply
Am sorry I had to give negative feedback...
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Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for getting in touch here. We hope you're well. We can only apologies for the delay here. We will get straight in touch with our customer service team to ensure this is all resolved ASAP. We completely understand that this is unacceptable and will ensure lessons are taken from this to ensure it doesn't happen again in the future. 💖
Thank you
The Chelsea Peers NYC Team ***
Product reviews
Chelsea Peers
Chelsea Peers
5 years ago
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Chelsea Peers
Chelsea Peers
5 years ago
Thank you so much for letting us know this will be very helpful in helping us improve. 🥰
Chelsea Peers
Chelsea Peers
5 years ago
We can only offer our deepest apologies for this. It looks to have been resolved for you but please let us know if there is anything else we can do for you. 🥰
I ordered PJ’s that said in stock. Several days later I got an email saying they were not in stock and did I want anything else. I replied saying no thank you, just a refund. We are now a few days...
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Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review. This will be incredibly helpful in helping us improve in the future.
So sorry again for the inconvenience with your order and the delay in getting you refund to you. We have ensured this as all now been processed. Unfortunately we still have a tiny team here at Chelsea Peers so we are all working as hard as we can to get all issues resolved. 💖
If there is anything else we can do for you please let us know. 🥰
Thanks
The Chelsea Peers NYC Team ***
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